by Tom Kaiser | Feb 19, 2019 | Best Practices, Research, Top Stories
Elizabeth Tomlinson worked her way up at Potbelly as an assistant manager, GM, part of the corporate operations team and then district manager. Now she’s director of ops for urbanbelly, Chicago’s hip Asian fusion concept owned by the Cornerstone Restaurant Group. Over...
by Tom Kaiser | Feb 13, 2019 | News, Research, Top Stories
As many chain restaurants face flat or declining traffic, Firehouse Subs bucked industry trends last year with gains in average unit volumes and overall traffic, which CEO Don Fox attributed exclusively to a thriving off-premises business. With a phalanx of headwinds...
by Nicholas Upton | Jan 28, 2019 | News, Research, Top Stories
Your next food delivery could be packed with ugly fruits and vegetables, and that’s a good thing. Every year, Americans waste a staggering amount of food. The best guess is between one-third and one-half of all food goes to waste. The USDA estimates between 30 and 40...
by Laura Michaels | Jan 28, 2019 | Automation, Research, Third-Party Delivery, Top Stories
Noting it’s the “first autonomous vehicle created from the ground up by an on-demand delivery company,” Postmates unveiled a robot dubbed “Serve,” which it calls a rover and plans to debut on the sidewalks of Los Angeles. That launch, the company points out,...
by Laura Michaels | Jan 9, 2019 | Best Practices, News, Research, Top Stories
The name itself piques interest: Viddl-It. Wayback Burgers’ new electric vehicle initiative, Viddl-It combines the on-site cooking of food trucks with on-demand delivery technology to ultimately bring consumers a better product. The desire to deliver a better...
by Tom Kaiser | Jan 9, 2019 | News, Research, Third-Party Delivery, Top Stories
With mall and hotel kiosks, packaged goods on store shelves and drive-thrus all over, you might feel like Starbucks is everywhere, but a new delivery partnership with Uber Eats means that coffee call may soon be coming from inside your house. During its 2018 Investor...