The Latest News
Outstanding Operator: Another Broken Egg Cafe
CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.
Voice AI Surge Continues as More Restaurants Automate Ordering
Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.
Outstanding Operator: The Smoke Shop BBQ
A long-time chef looking for a higher challenge switched to BBQ, leaned on third-party delivery with no qualms about the cost.
Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity
In the dynamic world of international restaurant delivery, large players like DoorDash, UberEats, and Delivery Hero, alongside their smaller counterparts, face the complex task of tailoring their operating models to diverse cultural needs.
Food Rocket Lands $25M Investment, Circle K Partnership
Food Rocket announced a $25 million Series A investment that will be used to expand the service in Chicago and other cities throughout the U.S.
Miso Sees Mass Market Push for Mass Automation
Miso, best known for Flippy the burger-flipping and fry-frying robot, is coming to Jack in the Box. It's the latest announcement in what Miso CEO Mike Bell calls a "drumbeat" of new pilots and partnerships. In the mix, Chipotle's Chippy test, Panera's test of Miso's...
Just Eat Takeaway, McDonald’s Ink ‘Global Strategic Partnership’
McDonald's is looking to push delivery further all around the world, as is clear in a new partnership with Just Eat Takeaway.com (JET). The global burger enterprise and the Amsterdam-based European delivery consolidator announced the deal without many details. The...
Olo Pay Helps Streamline Fragmented Payments Landscape
Payments aren't the most exciting end of the restaurant industry, it's largely a commodity. Whoever charges the least fees typically wins the contract. That has led to a wildly fragmented industry when it comes to payment. Across franchised brands especially, there...
Swipeby Introduces Online Ordering, Pickup for C-stores
Online ordering and pickup technology is moving deeper into the convenience store realm as Swipeby deploys its technology in the C-store industry.
CA Study Shows Delivery Apps Provided Billions in Pandemic Revenue
A new study by UC Riverside found delivery services provided a $19B economic lifeline for California restaurants, grocers and other merchants during the height of the pandemic.
Olo, SOCi Partner on Centralized Local Data Management
Partnerships remain the watchword in the restaurant tech space, with Olo announcing a deal with marketing platform SOCi to integrate with the Olo API and centralize local data management and digital menu management for restaurants. Through this strategic partnership,...
Just Eat Takeaway.com Puts Grubhub Up for Sale
Just Eat Takeaway.com announced plans to sell Grubhub or explore introducing a strategic partner less than a year after completing its $7.3B acquisition.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Takeaway.com Acquires Just Eat to form Largest U.K. Delivery Firm
In a potential hint at what the U.S. delivery market might look like in a couple years, Takeaway has acquired Just Eat for $7.8 billion in an all-stock deal. Amsterdam-based Takeaway.com is at the final step before integrating operations with the U.K. operator. As of...
Research
Global Map Shows Massive Scale of Delivery
Data firm Thinkum put together an interesting map of the global delivery land grab, with a unique look at how big this industry has gotten in just a few years. The company scraped web data about restaurants and other foodservice retailers listed on the services...
The Deliverers
Paris Can Now Ban “Dark Stores” After Court Ruling
France ruled that “dark stores” are now categorized as warehouses, giving cities the ability to remove them from residential areas.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Grubhub, Cartken to Expand Robot Campus Delivery
After a successful test of a robotic delivery partnership at Ohio State University, third-party delivery operator Grubhub and robotic delivery startup Cartken are ready to expand to campuses across the country. Grubhub, which is already partnered with more than 250...