The Latest News
First-Party Delivery and Kiosks Are Expected To Grow in 2025
A new survey from Qu shows what QSR and fast-casual operators are pondering.
Outstanding Operator: Bojangles
Bojangles is deploying new technology to bolster its off-premises business, and has plans for major expansion in 2025.
Wonder Adds a Media Company To Its Portfolio
With its acquisition of Tastemade, it moves closer to its goal of omniscient meal planning.
Outstanding Operator: Freebirds World Burrito
Amid catering expansion and a commitment to flavor innovation, the Tex-Mex brand continues to see growth.
How Pickpad Aims to Solve Restaurant Pickup Chaos
Pickpad is streamlining restaurant pickups with smart pads that aid in accuracy and efficiency.
Sweetfin Finds Sweet Spot With Delivery Exclusivity
The poke bowl concept employs a one-provider off-premises strategy as a way to keep costs down and profits up.
Pizza Hut Unveils “Digital-Forward” Design with Drive-Thru
The new Plano, Texas location features a drive-thru, heated pickup cabinets, and kiosks.
Shake Shack Partners with Delta to Bring Burgers 35,000 Feet
Delta teams with Shake Shack to offer cheeseburgers on select first class flights starting in December.
Restaurant CFOs Embrace Technology’s Role in Growth
The role of the chief financial officer has expanded beyond accounting and finance to include key considerations like technology.
Regional Champions in Global Food Delivery
Regional food delivery platforms are outpacing global giants by leveraging local expertise and tailored strategies.
Black Box Intelligence Report Reveals Off-Premises Resiliency
Everything else was down. Delivery was up.
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps are costly for restaurants, but essential for survival. Panelists talk pricing strategies at the Restaurant Finance and Development Conference.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Rising Restaurant Costs Reveal Generational Divide in Spending
Amid rising prices, older consumers are dining out less, while younger generations are choosing lower-priced restaurants.
Research
State of Restaurant Industry Reports $997B in Sales, Tech Adoption Up
National Restaurant Association’s annual survey highlights several “pandemic pivots” that became permanent, including an increase in tech investments, expansion of delivery and more.
The Deliverers
DoorDash Partners With Lyft On Discounts and Upgrades
Not only will consumers receive savings, they will receive a nightlife report.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Chef Robotics Prepares To Wheel Into Ghost Kitchens
Chef Robotics has made inroads in large commercial kitchens. Now it’s looking at new spaces.