The Latest News
Value and Consistency Will Be Critical in 2025 With Potential Challenges in Store
Traffic is down across the industry for a few reasons: an oversupply of restaurants, the growing cost of meals, and inflated wages.
Apex Introduces a New Line of Modular Pickup Lockers
Apex rolls out new lockers designed for optimal flexibility and data gathering.
Autonomous Delivery Gains Ground in Food Industry
FODC panelists from Shake Shack, Serve Robotics, and Wing ponder the big questions.
Restaurant Operators Share Experience With Catering, 3PD and Loyalty Programs
Top leaders at Dog Haus, Playa Bowls, and Taco John’s share their off-premises strategies at FODC.
Outstanding Operator: The Grill at OnCue
The family-owned C-store chain based in Oklahoma City is making big strides in made-to-order menu offerings.
The Catering Journey Part 3: Building Capabilities—Human, Physical Plant, Technological
In part three of the series, Jim Rand explores key components of a successful catering program, from leadership and sales to menu design, operations, and tech tools for growth.
The Gridwise Gig Mobility Report Reveals Delivery’s Strength
There seems to be no ceiling for the revenues of third-party delivery providers.
Outstanding Operator: gtk
From a visionary concept inspired by food trucks to a thriving delivery and takeout-focused model, gtk is making local waves with innovative menus, smart tech, and community focus.
Richtech Robotics Opens a Café With a Talking Humanoid Barista
In Las Vegas you can go to a coffee shop and a robot will greet you and make your drink. The future is here.
Outstanding Operator: Freddy’s Frozen Custard & Steakburgers
The brand’s blend of new-tech innovations and old-school customer service is paying off with rapid growth and close to a billion dollars in annual systemwide sales.
Outstanding Operator: Big Chicken
Big Chicken’s operational strategies, from menu tweaks to tech partnerships, fuel its rapid growth and adaptability in a shifting market.
Yum Brands Launches AI-Powered Platform to Centralize All Tech
This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Rising Restaurant Costs Reveal Generational Divide in Spending
Amid rising prices, older consumers are dining out less, while younger generations are choosing lower-priced restaurants.
Research
State of Restaurant Industry Reports $997B in Sales, Tech Adoption Up
National Restaurant Association’s annual survey highlights several “pandemic pivots” that became permanent, including an increase in tech investments, expansion of delivery and more.
The Deliverers
DoorDash Partners With Lyft On Discounts and Upgrades
Not only will consumers receive savings, they will receive a nightlife report.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
ClearCOGS Deploys AI for Clear Forecasting
The vendor serves up a multitude of data points for operators, resulting in savings in food waste and staff sanity.