The Latest News
Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks
Qu is rolling out new equipment for the back of the house with the intention of creating smarter kitchens. This comes as restaurants are looking to consolidate tech stacks, make kitchens more efficient and prioritize first-party ordering.
A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.
Outstanding Operator: Cava
The brand has seen rapid growth and continues to innovate. From offering a robust, easy app experience to AI video tech that monitors ingredient levels in real time.
Outstanding Operator: Sal’s Pizza
The iconic East Coast brand is in its 35th year of serving three-pound pizzas. Partnerships with DoorDash and Paytronix are part of its secret sauce.
UrbanPiper Completes Ordermark Integration and Aims for U.S. Growth
It’s been more than a year since integrations provider UrbanPiper acquired Ordermark. It’s now looking to 10X its U.S. presence by 2027.
CFOs Marvel at Strength of Third-Party Delivery
Top finance officers gathered at the Restaurant Finance & Development Conference and agreed that off-premises sales have a high ceiling.
KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z
KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.
Super-apps vs. Pure Players: The Strategic Evolution of Global Delivery Platforms
A look at how super-apps like Meituan, Gojek and others have positioned themselves as comprehensive digital ecosystems, integrating food delivery with services like ride-hailing, grocery and financial services.
The Catering Journey: An Opportunity for Significant Growth
In the first installment of a four-part series, Jim Rand reveals how restaurant operators can tap into catering for growth, drawing on decades of experience.
Walk-On’s Sports Bistreaux Is Scoring Big With Off-Premises
The brand offers a family friendly atmosphere and great food. Now it’s putting new emphasis on catering, delivery, and takeout.
Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.
Mellow Mushroom Modernizes with Digital Tools and “Fast-Fine” Prototype
The chain is embracing digital transformation with upgraded kitchen operations and new off-premises efficiency.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Panelists Discuss Next-Generation Pricing Strategies
When it comes to pricing, it’s the “topic on every restaurant, every company, and every CEO’s mind,” said Dylan Bolden, managing director and senior partner at Boston Consulting Group.
Research
Southeast Asia food delivery market slows to 5 percent
Online food delivery spending rose 5 percent to $16.3 billion in 2022, according to a report by venture builder Momentum Works.
The Deliverers
Grubhub Taps Amazon Key to Simplify Delivery Access in Gated Communties
Grubhub teams with Amazon Key to provide delivery partners with one-click access to secure residential buildings, streamlining the delivery process.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Bojangles Partners With GRUBBRR For Kiosks
Bojangles was pleased with the results of a pilot program that showed an improvement in throughput.