The Latest News
The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Consumers are expressing deeper warmth toward restaurant tech than ever before.
Steve Ells’ Startup Kernel Axes Robots and Rebrands
Dubbed “Counter Service”, it’s shifted gears to an artisanal sandwich concept.
Sauce Adds a Customer Retention Module To Its White-Label Delivery Platform
Sauce automates individualized messages to existing customers and operators don’t have to do a thing.
Outstanding Operator: Viva Chicken
The QSR with the tasty Peruvian-style poultry is expanding to new locations, supported by a revamped tech stack and a deep confidence in its catering program.
Shake Shack Partners with Delta to Bring Burgers 35,000 Feet
Delta teams with Shake Shack to offer cheeseburgers on select first class flights starting in December.
Restaurant CFOs Embrace Technology’s Role in Growth
The role of the chief financial officer has expanded beyond accounting and finance to include key considerations like technology.
Regional Champions in Global Food Delivery
Regional food delivery platforms are outpacing global giants by leveraging local expertise and tailored strategies.
Black Box Intelligence Report Reveals Off-Premises Resiliency
Everything else was down. Delivery was up.
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps are costly for restaurants, but essential for survival. Panelists talk pricing strategies at the Restaurant Finance and Development Conference.
TouchBistro Survey Shows FSR Faith In Off-Premise
The most-used delivery platform isn’t what you think. The trajectory of TikTok usage is what you think.
API Provider MealMe Validates B2B Play With $8 Million Round
It started as a food-delivery price aggregator but is now a thriving tech provider.
Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Humans are slower and don’t love to suggest sell. Technology doesn’t mind.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Presto Goes Public in SPAC Deal with Vow to Automate More Restaurants
Presto Automation has merged with shell company Ventoux to go public in one of the few successful SPAC deals in recent months.
Research
Survey: Drive-Thru Customers Want More Automation
In a recent survey from Presto, drive-thru customers like the influx of automation and they want more. Presto, a digital services provider known recently for AI-voice technology, announced the findings of a biannual survey that showed a strong desire for more...
The Deliverers
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin residents will soon see delivery robots on their sidewalks.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Humans are slower and don’t love to suggest sell. Technology doesn’t mind.