The Latest News
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin spent decades in the pizza business and knows what kitchen tech would be useful to operators.
Outstanding Operator: Jack in the Box
Jack in the Box accelerates its growth with a new POS system, enhanced loyalty, and big plans to capture more first-party delivery orders.
Yum Brands Partners with Nvidia, Brings More AI to Restaurants
AI voice order-taking agents and more will roll out to 500 Pizza Hut, Taco Bell, KFC, and Habit Burger & Grill locations.
CC’s Coffee House Finds Success in Drive-Thru With a New Kind of AI Helper
Not every brand is looking to replace humans with automation. Some are looking to augment.
Cultural Adaptation in Global Food Delivery Platforms
A look at how global food delivery platforms adapt to local markets, highlighting the vital roles of delivery riders and strategies to meet customer expectations from speed in South Korea to worker rights in the UK.
Grubhub Taps Amazon Key to Simplify Delivery Access in Gated Communties
Grubhub teams with Amazon Key to provide delivery partners with one-click access to secure residential buildings, streamlining the delivery process.
DeliverZero Adds Grubhub To Its Reusable Container Community
It was the final delivery-provider holdout in its reusable container operation.
The SCV Hub Streamlines Ordering Across Multiple Restaurant Concepts
Santa Clarita Valley Kitchens or “The SCV Hub” partners with Empower Delivery to streamline ordering across diverse culinary brands
Perkins Enters Fast Casual Space With New Store Design
Perkins rolls out a new grab-and-go store design, complete with kiosks and digital menu boards, firsts for the brand.
Jake Paul Says He’s ‘All In’ With Dog Haus Partnership
Jake Paul, boasting 32 million social media followers and an upcoming fight with Mike Tyson, is also diving into a multi-faceted partnership with Dog Haus.
Chipotle Invests in Mediterranean Fast-Casual Concept and AI Supply Chain Platform
Lumachain’s AI platform boosts food production efficiency and traceability, while Brassica emphasizes wholesome ingredients and sustainability.
Drones Set to Transform Restaurant Delivery
Drone delivery is ramping up in the restaurant world. We look at recent FAA regulatory changes and innovations from key players shaping the industry.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Yum Evolves Off-Premises as ‘Challenges’ Persist
Yum, the parent company of Pizza Hut, KFC, Taco Bell and Habit Burger, announced its second-quarter results. Overall, sales and unit growth were both up, but there were some challenges, especially when it came to delivery. According to Yum CEO David Gibbs, Pizza Hut,...
Research
Toast Report Shows Delivery, Takeout Declined 7 Percent YOY
Toast’s Restaurant Trends Report shows takeout and delivery sales declined 7 percent during the first quarter of 2022, compared to Q1 ’21.
The Deliverers
Third-Party Delivery Providers Win Consumer Data Decision In Court
They did not want to share personalized customer info with operators.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Golden Chick Hatches a New Tech Platform
The brand can now run everything through one system, and employees can use a wicked dual-purpose kiosk.