The Latest News
Outstanding Operator: Portillo’s
Portillo’s charts an aggressive path with new off-premises strategies and a nod to its past.
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.
Kea Introduces An AI Phone System That Can Be Set Up in One Hour
Such tech solutions used to be the province of large brands with large budgets. This one is targeted at independents.
Outstanding Operator: 7 Brew Coffee
A drive-thru experience with a big focus on human connection, from personalized service to building relationships with regulars, is fueling rapid growth for the coffee chain.
Fooda Gets Bigger and Smaller With Foodsby Acquisition
Fooda builds out its workplace-food capabilities and expands to 50 cities.
DoorDash Now Helps Restaurants Create Custom Mobile Apps for Ordering
DoorDash introduced several new features, including support for restaurants to create their own mobile apps and an AI-powered call center to assist with ordering.
Global Food Delivery Giants Navigate Economic Disparities
A look at the global food delivery market, where population dynamics and economic output create vast opportunities and challenges.
Hurryio is a New Third-Party Delivery App in Key Biscayne. Can It Compete?
Manny Paez is working to turn restaurants on the island into users of his delivery app, one operator at a time.
Olive Garden Changes Its Mind About Delivery
Olive Garden was one of the last of the delivery holdouts. Uber welcomes it into the fold.
McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
The adoption of kiosks trend continues industry-wide. And now, the Golden Arches have launched cash-accepting kiosks that dispense change.
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.
Chipotle Employs a Robot Called Autocado
Chipotle steps confidently into an automated future by placing its Autocado robot in one store and its Augmented Makeline in another.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Catapult Concepts Building a New Model for Virtual Restaurants
Virtual restaurants are going through rapid evolutions as this subset of the restaurant industry matures. By focusing on operational simplicity, Catapult Concepts offers a new method of operating sub brands that the founder says is exceptionally easy and truly...
Research
Four Big Datapoints from YipitData and Sense360
During day one of the 2022 Food On Demand Conference, YipitData and Sense360 went deep—very deep—on industry data. Four big numbers emerged as an interesting snapshot of where the off-premises world stands today. Moderated by Carl Orsbourn, co-author of "Delivering...
The Deliverers
DoorDash Now Helps Restaurants Create Custom Mobile Apps for Ordering
DoorDash introduced several new features, including support for restaurants to create their own mobile apps and an AI-powered call center to assist with ordering.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin residents will soon see delivery robots on their sidewalks.