The Latest News
Outstanding Operator: Freddy’s Frozen Custard & Steakburgers
The brand’s blend of new-tech innovations and old-school customer service is paying off with rapid growth and close to a billion dollars in annual systemwide sales.
Outstanding Operator: Big Chicken
Big Chicken’s operational strategies, from menu tweaks to tech partnerships, fuel its rapid growth and adaptability in a shifting market.
Yum Brands Launches AI-Powered Platform to Centralize All Tech
This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.
Outstanding Operator: Potbelly
Potbelly rolled out tech innovations and off-premises strategies that are paying off big.
Is There a Revenue Ceiling for Third-Party Delivery Providers?
Assessing the financials for the three leading third-party delivery providers.
The On Demand Company Believes in a Hyper-Local Marketplace Approach
The company works to enhance visibility and customer engagement on DoorDash, Uber Eats, and Grubhub, in turn boosting orders.
Linked Eats Acquires Sauce and Rounds Out AI-Driven Capabilities
It adds dynamic pricing to its suite of delivery revenue management tools. It’s a big win for the new company.
Teriyaki Madness Doubles Down on Curbside Pickup with ‘Mad Dash’ Launch
The fast-casual introduced ‘Mad Dash’ a technology designed to make curbside pickup faster than drive-thru.
Vayu Robotics Builds a Human
Vayu Robotics has unveiled a delivery robot that can communicate using natural language. This is a first.
Death of the Date Code? Evigence Has a Vision to Revolutionize Food Freshness Tracking
Evigence develops real-time food freshness sensors, small enough to be incorporated into a sticker.
Deliverect Can Improve Your Ranking. The Food Is Up to You.
Deliverect has a new tool to help you manage your digital ordering.
California Supreme Court Says Gig Workers are Contractors
The California Supreme Court gives the final word on the question of gig-economy worker classification.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Gopuff Sales Jump Ahead of Possible IPO
According to new data, Gopuff is seeing strong U.S. sales grow along and an expanding customer base.
Research
McKinsey Grocery Report Highlights Power of Instant Providers
The grocery segment is grappling with the same profitability concerns as the restaurant space as delivery continues grabbing a larger share of the pie. Consulting firm McKinsey explored the challenges and opportunities in a new report on the grocery industry, making a...
The Deliverers
Amazon Aims to Grow Grocery Delivery by Targeting Budget Shoppers
Amazon launched a private-label, cheap grocery line, going head-to-head with services like Instacart and value hubs like Walmart and Aldi.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Dlivrd Debuts a Driver App and Takes Ownership of Its Tech Stack
Dlivrd rolls out its first driver app and feasts on the catering resurgence.