The Latest News
Panso Streamlines Tech and Reduces Headaches For Operators
It integrates your hospitality and CRM platforms into one system. Best of all: you own your data.
SpotOn Launches GoTo Place to Take on Restaurant Super Apps
POS provider SpotOn is taking aim at apps like DoorDash and Uber Eats with its own mobile ordering app.
The Great Merger Wave: Why Delivery Giants are Eating Each Other
The global food delivery industry is experiencing unprecedented consolidation, with billion-dollar acquisitions reshaping the competitive landscape.
Independent Pizza Shops Are Succeeding With a 20th Century Formula
Pick-up and first-party delivery are back in a big way.
Delivery-First and Multi-Concept Hubs Offer Advice For the Industry
A decentralized marketplace is coming and that’s nothing to fear.
Iconic Brands Discuss How To Deploy Digital Tactics While Preserving Legacy Charm
Test before you roll out something new, and dig into your data for insights.
How Restaurants Can Move from AI Hype to Real Results
Panelists at FODC share how AI can transform restaurants—but only if you know what problem you’re solving and have the data to back it up.
Behind the App, Balancing Innovation and Physical Reality
Food delivery platforms face the unique challenge of combining tech operations with real-world logistics.
Original ChopShop’s Digital Strategy Is Yielding Growth
The brand that prides itself on feel-good food is feeling good about itself these days. And for good reason.
Richtech Robotics Has a Robot Barista That Makes Espresso
Coffee was last year. This year it’s espresso. And auto parts.
Applebee’s Teams With Wyndham Hotels On Rewards
It has never been easier to order Triple Chocolate Meltdown cake to your hotel room.
What’s Next for DoorDash After Acquiring SevenRooms?
DoorDash’s $1.2 billion acquisition of SevenRooms aims to help restaurants grow in-store along with delivery.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Danny Meyer, Amir Hudda on Qu’s EHI Investment
For Qu CEO Amir Hudda, the recent funding from Danny Meyer’s EHI fund is transformative.
Research
Global Surveys Show Importance of Loyalty and Time of Day
New surveys from Europe and Canada provide insights that American operators can learn from.
The Deliverers
Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Next Robot Wants To Make Risotto For You
Al Dente is its follow-up to Robby, its stir-fry robot, which was launched in 2023 and is now in use in more than 100 locations.