The Latest News
Apex Introduces a New Line of Modular Pickup Lockers
Apex rolls out new lockers designed for optimal flexibility and data gathering.
Autonomous Delivery Gains Ground in Food Industry
FODC panelists from Shake Shack, Serve Robotics, and Wing ponder the big questions.
Restaurant Operators Share Experience With Catering, 3PD and Loyalty Programs
Top leaders at Dog Haus, Playa Bowls, and Taco John’s share their off-premises strategies at FODC.
Learn From Off-premises Leaders Who Have Done the Restaurant Legwork
Part one of a recap of the Food On Demand Outstanding Operators program, highlighting brands that are excelling in innovation through technology integration and off-premises operations.
Coco Robots Now Deliver for DoorDash in LA and Chicago
Customers may have a Coco delivery bot assigned to their order from one of hundreds participating merchants via the DoorDash app.
Sizl Wants To Deliver Chicken Kyiv To Your Door
The dark kitchen with the Ukrainian roots is finding that consumers will order hearty Eastern European food.
The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Consumers are expressing deeper warmth toward restaurant tech than ever before.
Steve Ells’ Startup Kernel Axes Robots and Rebrands
Dubbed “Counter Service”, it’s shifted gears to an artisanal sandwich concept.
Sauce Adds a Customer Retention Module To Its White-Label Delivery Platform
Sauce automates individualized messages to existing customers and operators don’t have to do a thing.
Outstanding Operator: Viva Chicken
The QSR with the tasty Peruvian-style poultry is expanding to new locations, supported by a revamped tech stack and a deep confidence in its catering program.
Outstanding Operator: Playa Bowls
Founded by passionate surfers Robert Giuliani and Abby Taylor, the brand continues to expand, including in off-premises operations, with its innovative loyalty program and customizable menu.
Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
The company boasts a 97 percent success rate with its voice AI platform.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Danny Meyer, Amir Hudda on Qu’s EHI Investment
For Qu CEO Amir Hudda, the recent funding from Danny Meyer’s EHI fund is transformative.
Research
Global Surveys Show Importance of Loyalty and Time of Day
New surveys from Europe and Canada provide insights that American operators can learn from.
The Deliverers
Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.