The Latest News
You Heard Right. AI in Restaurants is Becoming Normal.
A new Deloitte survey shows that AI is well on its way to becoming commonplace in the industry.
AI Is Not Just For Drive-Thru. It Can Also Help With Front-of-House.
The tech is getting easier to use and more flexible than ever.
Olo to be Acquired by Thoma Bravo in $2B All-Cash Deal
After the deal closes, Olo will continue operating under its current name as a private company.
Atlanta Residents May Have Their Next Meal Delivered by a Robot
Serve rolls out sidewalk robots in Midtown, Old Fourth Ward, and Downtown Atlanta.
Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver
Despite a decline in overall order volume, one segment of Grubhub continues to see significant growth, all thanks to students.
Coco’s Hybrid Fleet of Food Delivery Robots Poised for Major Urban Rollout
Through partnership with Uber Eats, Coco’s robots are making deliveries for Los Angeles-area restaurants including Dog Haus.
DoorDash Tackles Delivery Fraud with New Updates
To address delivery fraud, DoorDash is requiring some customers to enter a PIN upon order retrieval.
KFC Tests New Tech in Orlando
KFC is using Orlando as ground zero for new digital innovations around its kiosks and drive-thru.
Hang Gives Consumers a Personalized Experience and Operators Their Names
Hang uses AI to customize offers and make loyalty fun.
Juicer Parts Ways with Dynamic Pricing Product
CEO and Co-Founder Ashwin Kamlani said the company will pivot toward a broader revenue management solution for the restaurant industry.
OLHSO Launches an Automated Mobile Restaurant
Residents in Foster City are getting a first look at something truly original.
Restaurant Delivery, the Global Outlook
The global restaurant delivery market is showing promising signs of growth and profitability.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo to Acquire Omnivore
Enterprise digital order logistics firm Olo (NYSE: OLO) announced it would acquire Omnivore, a platform that allows restaurants to plug in a huge variety of technologies into their point of sale. The announcement came midway through Olo's fourth-quarter earnings call....
Research
Dark Grocery Expands, May Stick After COVID
Dark kitchens and virtual restaurants continue to expand across the country, but as the pendulum of food spending swings back toward grocery, a similar model is expanding rapidly there as well. While a dark grocery store sounds like nightmare fuel out of a zombie...
The Deliverers
Robomart Unveils Ambitious Expansion Plans for Autonomous Store-hailing Fleet
California startup establishes Autonomous Retail Collective as it scales beyond Los Angeles.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
If You are Seeing a Lot of Tech in Restaurants Now, Just Wait
Restaurants are about to get even more gadgety.