The Latest News
Even In Its 106th Year, NRA Still Has The Ability To Surprise
The National Restaurant Association Show in Chicago spotlighted cutting-edge technology—from robot bartenders to AI-powered kitchen tools.
Digital Customer Engagement is Critical to Modern Reputation Management
Reputation starts before the first order—with the expectations you set online. Panelists share how tech, feedback, and a human touch shape the guest experience.
Operators Aim for Integration and Less Friction With New Loyalty Programs
Restaurants discuss how they are using loyalty as a data tool to drive growth.
Increasing Price is Essential, But How Much Are Consumers Willing to Pay?
Restaurant leaders share how price sensitivity, delivery apps, and regional trends shape their strategy.
Vroom Delivery Provides E-Commerce Platforms to C-Stores and Is Crushing It
Vroom Delivery is on pace to 4X its growth this year by providing extraordinary digital-commerce value to convenience stores.
Golden Corral Launches Fast-Casual, Off-Premises-Forward Concept
The location features a scaled down dine-in area, a pickup section for online and third-party delivery orders and a drive-thru.
Waffle House Introduces Late-Night Delivery and Night Owls Rejoice
You can now have a pecan waffle delivered to your door at 4 a.m.
Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks
Qu is rolling out new equipment for the back of the house with the intention of creating smarter kitchens. This comes as restaurants are looking to consolidate tech stacks, make kitchens more efficient and prioritize first-party ordering.
A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.
Outstanding Operator: Cava
The brand has seen rapid growth and continues to innovate. From offering a robust, easy app experience to AI video tech that monitors ingredient levels in real time.
Outstanding Operator: Sal’s Pizza
The iconic East Coast brand is in its 35th year of serving three-pound pizzas. Partnerships with DoorDash and Paytronix are part of its secret sauce.
Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Around the Restaurant Industry at RFDC
Stagnant foot traffic, an uneven post-COVID recovery, the rise of automation, and a drive for experiences over things were the key themes at this year’s Restaurant Finance & Development Conference.
Research
Two New Polls Underscore Importance of Kiosks and Loyalty Programs
There is consensus among diners and operators that kiosks and loyalty programs are effective, according to two recent industry polls.
The Deliverers
DoorDash Delivers Grant To Organic Soup Kitchen in Santa Barbara
The third-party delivery provider crosses the 6 million free meals delivered mark.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin spent decades in the pizza business and knows what kitchen tech would be useful to operators.