The Latest News
New AI Restaurant-Tech Tools Serve as Analyst, Marketer, and Manager
It’s like having an always available consultant who knows the minutiae of your business.
Next Robot Wants To Make Risotto For You
Al Dente is its follow-up to Robby, its stir-fry robot, which was launched in 2023 and is now in use in more than 100 locations.
DoorDash Expands Ad Business With $175M Symbiosys Acquisition
At the DoorDash Ads Summit in New York City, the food delivery giant announced a major expansion of its advertising and AI tool offerings.
Freddy’s Prepares To Fully Automate Its Fry Station
The frozen custard and steak burger chain believes the automation will get its make time down to 15 to 30 seconds.
Deliverect Can Improve Your Ranking. The Food Is Up to You.
Deliverect has a new tool to help you manage your digital ordering.
California Supreme Court Says Gig Workers are Contractors
The California Supreme Court gives the final word on the question of gig-economy worker classification.
Bojangles Set to Deploy Voice AI in Hundreds of Drive-Thrus
Following a pilot with Hi Auto, the chain signed an agreement to roll out the AI drive-thru tech in hundreds of its 800 locations.
Virtual Dining Concepts Launches Linked Eats
Virtual Dining Concepts spins out its software into its own company.
Industry Consolidation in the Global Food Delivery Space
The global restaurant delivery industry is poised for significant consolidation. As the sector matures, major players like Uber Eats, DoorDash, and Meituan are looking to strengthen their positions through strategic acquisitions and partnerships.
Juicer Launches Free Menu Price Comparison Tech for Restaurant Industry
Juicer wants to help restaurants compare competitor prices on third party marketplaces easily —and for free.
Olo Wants Every Guest to Feel Like a Regular
What if a restaurant knew what you like to eat before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Olo CEO Noah Glass thinks yes.
Value Pricing Isn’t Going Anywhere. Thanks, $18 Big Mac.
The era of value pricing is here. We spoke with three analysts to understand what it all means.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Digital Ops, Off-Premises Shine in Chipotle’s Q4 Earnings
Chipotle marked another exceptional year of business by nearly every metric. Off-premises operations and digital ordering were especially bright spots in its latest earnings report. In the fourth quarter, Chipotle’s revenue increased 22 percent, reaching $2 billion...
Research
Carryout Rewards Incentivizes Diners to Native Carryout, Delivery Channels
The humble QR code is getting a second act in this newly touchless world, as many tech providers and restaurant brands are using the blocky square codes to send menus or discount codes right to customers' phones without any employee contact required. One such brand is...
The Deliverers
A Look at Global Municipal Restrictions on Restaurant Delivery
Municipal restrictions on restaurant delivery have become increasingly significant as the food delivery sector continues its global boom.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Pipedream Raises $13 Million To Build Underground Delivery Networks
Pipedream is reimagining the way food is delivered curbside at quick-service restaurants.