The Latest News

New Grubhub Owner Wonder Raises Another $600 Million
The food hall startup just raised another $600 million—boosting its valuation to over $7 billion.

Autolane Launches Curbside Operating System for Autonomous Food Delivery
As automous delivery vehicles gain traction, Autolane is helping businesses get ready by keeping parking lots organized.

Operators Who Want Young Consumers Need To Market Appropriately
Sometimes even just going live on Instagram and showing your food can be gold. Panelists at FODC dive into strategies to attract Gen Z, from social media to gaming platforms.

Restaurant Operators Accelerate Digital Pace to Match Online, Off-Prem Orders
Panelists from Wonder, Potbelly and KFC’s Saucy discuss that in a rapidly digitizing landscape, restaurant leaders must evolve—or risk falling behind.

Coco Robots Now Deliver for DoorDash in LA and Chicago
Customers may have a Coco delivery bot assigned to their order from one of hundreds participating merchants via the DoorDash app.

Sizl Wants To Deliver Chicken Kyiv To Your Door
The dark kitchen with the Ukrainian roots is finding that consumers will order hearty Eastern European food.

The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Consumers are expressing deeper warmth toward restaurant tech than ever before.

Steve Ells’ Startup Kernel Axes Robots and Rebrands
Dubbed “Counter Service”, it’s shifted gears to an artisanal sandwich concept.

Sauce Adds a Customer Retention Module To Its White-Label Delivery Platform
Sauce automates individualized messages to existing customers and operators don’t have to do a thing.

Outstanding Operator: Viva Chicken
The QSR with the tasty Peruvian-style poultry is expanding to new locations, supported by a revamped tech stack and a deep confidence in its catering program.

Outstanding Operator: Playa Bowls
Founded by passionate surfers Robert Giuliani and Abby Taylor, the brand continues to expand, including in off-premises operations, with its innovative loyalty program and customizable menu.

Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
The company boasts a 97 percent success rate with its voice AI platform.
Food On Demand Topics
Finance
Uber’s Revenue Up 11 Percent as Delivery, New Verticals Rise
Uber slightly missed analyst expectations, but posted growth in active users and delivery bookings.
Research
Report Predicts Doubling of North American Delivery Market
A new market report from Research and Markets says the North American online food delivery market could more than double by 2028.
The Deliverers
CFOs Marvel at Strength of Third-Party Delivery
Top finance officers gathered at the Restaurant Finance & Development Conference and agreed that off-premises sales have a high ceiling.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.