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Waitr Rebranding as ASAP, Acquires Another Cannabis Company

By Nicholas Upton | December 22, 2021

Waitr is set to acquire a cannabis dispensary compliance and point of sale company, adding to a growing pot-payments empire for the company. The Louisiana-based food and grocery delivery company is also changing its name as part of a $4.7 million legal settlement with California-based Waiter.com. Waitr signed a letter of intent to acquire Retail Innovation Labs Inc., which does business as Cova. Waitr will acquire the company for $90 million in cash and shares in the company. It’s one of several acquisitions the company has tackled recently, all of […]

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Kitchen United Opens Location No. 9 with New National Partner Fuku

By Nicholas Upton | December 22, 2021

This year may go down as the year of the ghost kitchen, but 2022 is looking pretty ghostly, too. As evidence, ghost-kitchen operator Kitchen United opened its ninth location in Santa Monica, Calif., and inked a new national deal with Fuku. Kitchen United CEO Michael Montagano said its latest shared-kitchen facility embodies the company’s ghost kitchen thesis of operating not in some light industrial wasteland, but alongside other restaurants, retail and residential spaces. There are few places as dense with all three than the new location at Third Street Promenade, […]

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Ottonomy Brings ‘Context’ to Robotic Delivery

By Nicholas Upton | December 21, 2021

Ottonomy is approaching robotic delivery with a mind toward scaling where it can operate now as the broader robotic delivery industry matures. CEO Ritukar Vijay has a deep background in robotics, working for nearly 14 years on unmanned aerial drones, warehouse logistics robots and robotic vehicles as well. He said he and his fellow cofounders were working on autonomous cars when he realized the promise of driverless cars was still far off. “We came to the realization that autonomous cars will take some time to hit Main Street,” said Vijay. […]

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ChowNow Prepares Revamped Marketplace

By Arthur Robert | December 16, 2021

As an opening salvo, the company is telling users their ‘diner impact score’, or how much they’ve saved themselves and restaurants by ordering through ChowNow. It’s all part of a plan to build a digital marketplace to rival those operated by companies such as DoorDash or Uber Eats.

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Home Chef Startup WoodSpoon Launches Catering Business

By Arthur Robert | December 16, 2021

WoodSpoon, the company that connects home chefs with hungry diners, is launching a B2B catering service. Founder Oren Saar said clients are using the service to lure work-from-home employees back into the office.

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Serve Robotics Raises $13M After Uber Spinoff

By Nicholas Upton | December 15, 2021

Serve Robotics just raised $13 million in a seed extension round to grow its sidewalk delivery bot operations in new markets and with new partners. The company was built inside Postmates under the company’s Postmates X division that explored cutting-edge technologies. When Postmates acquired a company called Lox in 2017, Dr. Ali Kashani came on board and brought degrees in computer vision and 3D imaging. He combined that with Postmates delivery data and co-founded the company’s robotics division. He said it was operations first for the adorable but uniquely rugged […]

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HungerRush CEO: Unplug your Phone, Embrace AI

By Nicholas Upton | December 15, 2021

When HungerRush acquired OrderAI last December, it was a novel way to execute all the no-contact orders out there, but now HungerRush CEO Perry Turbes wants to go a few steps further. “This is a little futuristic, but it’s the way I talk about it internally: We envision a world where a restaurant can turn off their phone system. Text ordering is a way to enable that,” said Turbes. HungerRush is a restaurant management system serving a multitude of tools to about 20,000 restaurants. Turbes said partners tap into all […]

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Uber One Membership Designed for ‘Whatever the New Normal is’

By Nicholas Upton | December 15, 2021

In a new membership push, Uber has unveiled the all-service membership program Uber One. The new program, launched in mid-November and bundles perks for food delivery, rides, grocery delivery and all manner of Uber services. Julie Kim, director of membership marketing globally at the company, said the program is a way to enhance loyalty but also flex the multi-modal Uber muscle to provide more value for members. “Whatever the new normal is as we reemerge, we do know that a lot of behaviors and expectations have shifted,” said Kim. “As […]

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Union Funding Proves Shows More Appetite for Omnichannel

By Nicholas Upton | December 15, 2021

In yet another demonstration of the desire for better ordering options, Union has raised $22 million in a Series B round. The company, which bills itself as “the first hospitality engagement platform that leverages industrial-grade data intelligence to deliver transformative experiences for guests, operators, and brands at the most popular venues” processes more than $1 billion in transactions annually. The hook for the latest round was helping operators embrace the digital transformation. Essentially, it’s a cloud-based point of sale with a focus on reaching the “fewest taps” for operators and […]

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Report: Instacart to Test Rapid Grocery Delivery

By Arthur Robert | December 8, 2021

Grocery delivery heavyweight Instacart will begin testing a rapid grocery delivery program as early as February 2022, entering a field that is currently dominated by small startups.

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