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Grubhub Waives Fees, Adds Features to Direct

By Tom Kaiser | February 16, 2023

After first introducing Grubhub Direct in 2021 as a commission-free platform for smaller, independent restaurants, the delivery provider decided to waive some of the fees for restaurants using this white-label service. Grubhub Direct allows restaurants to create, customize and go live with a native ordering website and loyalty solution in a matter of minutes. Menu descriptions and imagery, along with other key information, is ported over from information already hosted on the Grubhub marketplace app, which makes it fast to create a branded website that restaurant operators can create and […]

Unboxing the Pinnacle of Take-and-Bake

By Tom Kaiser | February 15, 2023

Celebrating Valentine’s Day with the Paris Dining Club—the epitome of take-and-bake luxury.

Chipotle to Test Robotic Makelines

By Bernadette Heier | February 15, 2023

Chipotle partners with tech company Hypen to test an automated makeline that assembles digital orders via a moving conveyer belt.

Five-Year Forecast: U.S. Online Grocery Sales See Growth

By Bernadette Heier | February 15, 2023

Brick Meets Click projects online grocery to grow nearly 12 percent through 2027, driven by an expected uptick in pickup services.

7-Eleven Rolls Out Self-Driving Delivery Robots

By Bernadette Heier | February 9, 2023

7-Eleven launches autonomous robot delivery via Serve Robotics, delivering items to customers in Los Angeles.

Paytronix Focuses on Future of Guest Engagement

By Bernadette Heier | February 9, 2023

Debuting a new logo and look, Paytronix, signals to the industry that loyalty has changed and that brands need to think differently on how to keep guests engaged.

DoorDash, Roku Bring On-Screen Meal Delivery to Streamers

By Tom Kaiser | February 8, 2023

Roku has teamed up with DoorDash for on-screen meal delivery, including free DashPass trials for Roku account holders.

Newk’s Eatery Launches AI Phone Ordering

By Bernadette Heier | February 8, 2023

The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.

Flybuy Now Detects When Customers Arrive at Wrong Location

By Bernadette Heier | February 7, 2023

The system informs both the customer and restaurant employees of the mistake, so they can manage accordingly.

Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says

By Bernadette Heier | February 2, 2023

Survey finds that more businesses are using technology to streamline operations with less staff amid macroeconomic challenges.