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Grubhub, Just Salad Partner on Virtual Restaurant

By Tom Kaiser | October 24, 2019

Another week brings yet another example of a third-party delivery company partnering with a restaurant to launch a new virtual restaurant. This latest is New York City-based Just Salad partnering with Grubhub to launch Health Tribes, a digital-only concept that launched October 10 and will be available for delivery or pickup at any of the healthy concept’s locations. The brand’s U.S. turf includes New York, Chicago, Philadelphia, Florida and North Carolina. Healthy Tribes offers a variety of diet-specific recipes, including nutritionist-verified recipes that are compatible with keto, vegan, gluten-free and […]

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Delivery Fees Vary Greatly, and They’re Going Up

By Nicholas Upton | October 24, 2019

Delivery consumers aren’t the thriftiest folks out there, as survey after survey says they see the cost of convenience as worth the price. As these delivery networks attempt to make a profit and the economy takes a turn, fees could become a more impactful piece of the delivery puzzle. In a new round of checks on delivery fees by Kinetic 12, a management consultancy focused on the foodservice industry, the company found that the price of delivery can vary significantly from company to company, and the fees are generally going […]

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Delivery Bots ‘Paused’ After Accessibility Incident

By Nicholas Upton | October 24, 2019

Stuck because a robot won’t move out of the way might sound like a dumb episode of “Black Mirror,” but that was the reality for a doctoral student on the University of Pittsburgh campus. Emily Ackerman, a chemical engineering student who uses a wheelchair, said she was crossing the street as she does every day, but a Starship food-delivery robot blocked her path, leaving her stuck in a busy street. Ackerman was able to navigate up on the curb, and later took to Twitter to share her story. when a […]

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Ono Food Co. Races Automated Smoothie Truck to Market

By Nicholas Upton | October 17, 2019

It seems like every day there is a new automated something or another in foodservice, but all the bots, automation and other futuristic stuff generally either takes a long time or it doesn’t work. But Stephen Klein, cofounder and CEO of Ono Food Co. said they’ve built an automated truck to sell healthy smoothies (they call them “blends”) under the Ono Blends brand at scale in an almost shocking amount of time. “We have one truck that is built and operational, we’re about 14 months old,” he said. “We did […]

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Pizza Brand Pivots to Delivery Sustainability

By Tom Kaiser | October 17, 2019

An atypical California-based pizza brand is diversifying itself beyond delivering pizzas into developing mobile delivery kitchens and new packaging to reduce the environmental impact of meal delivery. Originally started as a pizza restaurant that pivoted into mobile delivery kitchens (with &pizza, check it out HERE) Zume is now adding an entirely new dimension to the company with the goal of eliminating unnecessary packaging and making restaurant meal delivery less of a burden on the planet. With all that as a backdrop, we had a quick conversation with Zume CEO and […]

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Uber Eats Adds Allergy-friendly Options, Cuts Cutlery

By Tom Kaiser | October 17, 2019

Uber Eats has added food-allergy filters to its app to make meal ordering easier for customers with restricted diets, and it’s also giving everyone the ability to opt out of single-use utensils that are falling out of favor with customers and some municipalities. According to a company blog post, restaurants are being directed to no longer include such disposable items by default. “Research suggests that single-use plastics harm the environment by disrupting the productivity of natural systems like our oceans and clogging urban infrastructure,” wrote Emily Boman, global policy for […]

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Uber Buys Chilean Online Grocery Provider

By Tom Kaiser | October 17, 2019

Uber is getting into the online grocery business, which is increasingly being bundled into the same ecosystem as third-party restaurant delivery. In acquiring majority ownership of online grocer Cornershop, Uber will now have a toehold in Chile, Mexico, Peru and Toronto markets. The investment is expected to close in early 2020 and is subject to regulatory approval. Somewhat similar to Instacart, Target’s Shipt and other online grocery options in the United States, Cornershop (also known as Delivery Technologies) allows customers to browse the store and add items to their cart, […]

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U.S. Online Grocery Could Double by 2023

By Tom Kaiser | October 17, 2019

As part of an unusual but interesting study examining the U.S. retail scene as e-commerce disrupts a range of industries, MetLife Investment Management predicts that U.S. online grocery sales could swell to at least 7 percent of total sales by 2023. This would be a notable change, as online grocery sales haven’t taken off like other retail categories, especially restaurants, electronics and apparel. The authors predicted this would change by the mid-2020s. “Firms like Instacart, Peapod, Amazon and FreshDirect, however, have been refining their logistics, and we believe consumers who […]

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DoorDash Extends Lead Over Grubhub

By Tom Kaiser | October 17, 2019

As an early winter blows its way into parts of North America, the delivery winds continue to shift as DoorDash expands its market share lead over Grubhub, which dropped to third place behind UberEats. These findings are according to exclusive research from Edison Trends, which analyzed 1.4 million delivery transactions across the USA. Examining transactions that occurred during the first half of September 2019, Edison Trends found a handful of notable nuggets: DoorDash is leading the delivery market share race (by consumer spend) by a country mile; Uber Eats edged […]

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Kitchen Pods Are Somewhere Between Food Trucks and Ghost Kitchens

By Tom Kaiser | October 10, 2019

Kitchen Podular CEO Michael Manion has placed himself at the leading edge of both the off-premises shift in restaurants and the broader desire for social experiences that’s disrupting many industries beyond foodservice. With a background in flashy in-person events and international nightclubs, he’s now focused on helping restaurants dive into neighborhood pods, which are somewhat like food truck parks, but located in residential neighborhoods rather than brewery parking lots or central business districts. I encountered my first pod on a recent vacation in Portland, Oregon. Visiting friends in the residential […]

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