latest posts

Spain’s Glovo Looks to Speed Up Delivery Commerce

By Nicholas Upton | December 2, 2020

Glovo stands out as a fairly unique approach to third-party delivery that combines a lot of unique operations from dark kitchens and warehouses to tightly packed pickup centers. At first blush, the company that operates in 22 countries looks a lot like a standard third-party delivery startup. It taps into 46,000 couriers to deliver all manner of goods from thousands of restaurants and retail partners to its reported 7.4 million active customers. But under the hood, the company has combined a lot of the notable novel trends we’re spotting in […]

DoorDash Shareholders Could See 816% Return from IPO

By Nicholas Upton | December 2, 2020

The expected DoorDash IPO is set for December 8, when the company hits the public markets. It filed a detailed prospectus (S-1) in mid-November (which you can read all about here). In short, the company reported $1.9 billion in revenue and a loss of $149 million in the last nine months. That’s more than double the revenue and less than half the losses of 2019, which is why a COVID-era IPO is such ideal timing for the company. DoorDash and its investors are looking to capitalize on the incredible surge […]

Done Deal: Uber Acquires Postmates

By Tom Kaiser | December 1, 2020

As giant DoorDash finalizes its plans to go public, Uber announced it has officially completed its acquisition of Postmates, perennially the fourth-largest U.S.-based third-party delivery provider.

Experienced ‘Zees Launch Off-Premises Domination Consultancy

By Tom Kaiser | November 24, 2020

Two experienced restaurant coaches that are restaurant operators themselves have joined forces to launch Off-Premises Domination, a consultancy focused on helping smaller-scale operators maximize their opportunities in the realms of takeout, delivery, drive-thru and catering, among others.

Peak Virtual Restaurants? Not Even Close

By Nicholas Upton | November 23, 2020

With the explosion of virtual operations in response to the pandemic, it bears asking: what is peak virtual restaurant? According to panelists in a session of the Restaurant Finance Monitor’s Restaurant Finance Week, we aren’t even close. The panel, titled The Economics of Virtual Restaurants, explored the space from a lot of different angles. As for the big question about economics, that depends. According to Kristen Adamowski, strategic initiatives lead, virtual restaurants at Uber Eats, there is a lot of variation between brands, markets and operators. She looks to one […]

Your Fare Expands Capabilities with Two Acquisitions

By Nicholas Upton | November 23, 2020

Your Fare continues a busy year with two transformational acquisitions. The Austin-based order integration and logistics company acquired Pronto, an online ordering solution for restaurants. The acquisition comes on the tails of Your Fare purchasing Beyond4, a SMS and loyalty app. Both deals were announced last week. Your Fare founder and CEO Chris Monk said both help build out its one-stop suite of offerings under the Your Fare umbrella, one that is especially suited for smaller chains and independent operators struggling to develop their technology to manage through COVID-19. “Both […]

Olo Adds Curbside Notifications, Virtual Restaurant Support

By Tom Kaiser | November 22, 2020

Olo, the New York-based delivery integration and ecommerce platform, announced a range of upgrades to help restaurant clients improve operations and guest safety as digital ordering and delivery volumes continue to grow.

Chipotle’s First Digital Kitchen One of Many to Come

By Nicholas Upton | November 19, 2020

When Chipotle’s first digital-only restaurant opened last week in Highland Falls, New York, it became the first of what will certainly be many. In a lot of ways, the restaurant is the culmination of a huge amount of work to reformat the restaurant with a focus on convenience. “A lot of thought went into designing this restaurant—a tremendous amount of thought from branding and marketing, the tech and IT team. So, we feel pretty good about this test,” said Chipotle’s Chief Development Officer Tabassum Zalotrawala. She said given the incredible […]

EatStreet Shoots for Midwest Delivery Dominance

By Tom Kaiser | November 19, 2020

Started in a dorm room 10 years ago, Madison, Wisconsin-based EatStreet has raked in $50 million in investment funds, which helped the company expand to four states and 25 delivery markets across the Midwest. With W-2 drivers, rather than independent contractors, EatStreet is finding success in the shadows of the delivery industry’s giants.

Chowly Nabs Grubhub Integration

By Tom Kaiser | November 18, 2020

Two Chicago delivery-focused brands are finally formally integrated now that Chowly has entered into a partnership with Grubhub to bring its menu management and order fulfillment solution to restaurants on the Grubhub marketplace.