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Grubhub, Restaurant Strong Fund Roll Out Winter Relief

By Tom Kaiser | November 13, 2020

With this pandemic clearly dragging into the new year, Grubhub and The Greg Hill Foundation’s Restaurant Strong Fund announced the Restaurant Winterization Grant program, a new initiative to provide $10,000 grants to eligible independent restaurants.

DoorDash Finally Files to Go Public

By Tom Kaiser | November 13, 2020

Seven years after its founding, DoorDash filed its Form S-1 with the U.S. Securities and Exchange Commission today signaling its imminent intent to become a publicly traded company. This is a significant milestone for the San Francisco-based company and the delivery industry as a whole, finally providing a look inside the economics of the largest U.S. delivery provider by market share.

Proposition 22 Passes in Big Win for Platforms

By Nicholas Upton | November 11, 2020

Proposition 22 has passed in California, allowing gig-employment giants like DoorDash, Uber, Lyft and Grubhub exemption from the state’s gig-employment law. The total votes are still being tallied in California, but it appears that the ballot measure won by a resounding margin. As of November 10, 58.4 percent of voters voted “yes” on the measure. As we’ve covered in the past, the ballot measure came out of the landmark AB5 bill that would have forced companies to consider workers as employees if they didn’t pass a three-part test. The test, […]

Lyft Explores ‘Untapped’ Segment of Food Delivery Market

By Nicholas Upton | November 11, 2020

Ride-hailing second chair Lyft said it will soon be entering the food-delivery space. The San Francisco-based ride-sharing operator reported a nearly 50-percent drop in quarterly revenue, falling to $499.7 million. That’s still ahead of analyst expectations, but like Uber, Lyft is now looking to pivot into a growing part of the convenience economy. According to an article from Reuters, Lyft is looking to enter the crowded delivery field at a less-crowded end of the proverbial pool: delivering food for restaurants without a full-fledged customer-facing platform. President John Zimmer told Reuters […]

Ghost Kitchen Real Estate: Building New Versus Existing Kitchens

By Tom Kaiser | November 11, 2020

With thousands of new delivery-only restaurants opening in the coming year, a range of opposing business plans are raking in a deluge of investment funds, bringing virtual concepts into existing restaurants and purpose-built ghost kitchen spaces. Whichever model eventually wins out, existing restaurant operators are left to ponder the impact of a tsunami of new supply hitting the market from several well-capitalized players.

Alex Canter Talks Ordermark and Nextbite’s $120M War Chest

By Tom Kaiser | November 11, 2020

After SoftBank Group invested $120M in Ordermark, Alex Canter is hoping one Nextbite’s virtual concepts will become the next Domino’s. In an interview w/Food On Demand, he delved into details of his growth plans and how virtual restaurants can be a boon to restaurants, rather than more competition.

After Self-Delivery Basics, It’s Time to Catch Domino’s

By Tom Kaiser | November 9, 2020

With so many restaurants doing delivery for the first time because of the pandemic or earlier adopters updating their delivery programs in recent months, the energy is shifting from the must-haves to nice-to-haves in the mold of delivery pioneers like Domino’s or Chipotle.

Enhancing Delivery with Futuristic Automation

By Nicholas Upton | November 5, 2020

The robots are here, and they’re helping restaurants navigate the surge in delivery. Flippy, the burger-flipping and fry-frying robot from Miso Robotics is back in the news and making a major expansion in the White Castle system. The QSR chain ‘flipped’ over their first test with the new iteration of the autonomous-arm chef that connects to a kitchen wall for access to the grill and fryer stations. The initial test started in July with a single location. Now, the company is expanding the test to 10 more locations around the […]

Grubhub Faces Lawsuit over Non-Partnered Restaurant Listings

By Nicholas Upton | November 5, 2020

Grubhub is under legal fire for listing non-partnered restaurants on its platform, but what will actually come of a newly filed class-action lawsuit is not clear. The suit, filed by Gibbs Law Group, alleges that Grubhub misused trademarks by placing non-partner restaurants on its platform. The suit’s plaintiffs “seek a judgment (a) finding that Grubhub has violated the Lanham Act by using restaurant names and logos without authorization and in a manner likely to confuse consumers; and (b) ordering that Grubhub cease its unlawful conduct, turn over its ill-gotten gains, […]

Better Delivery Food is a Phase Change Away

By Tom Kaiser | November 5, 2020

Phase Change Solutions, a manufacturer of green building materials and the company behind the Domino’s HeatWave bags, says the technology to improve restaurant delivery is fired up and ready to go, if only the third-party delivery providers would spring for the upgrade.