The charitable delivery arm of DoorDash announced it had delivered an estimated 6.5 million meals in 2020. Known as Project DASH, the program gets meals to places like food pantries and prepared meals to vulnerable people. It also delivers school supplies, home essentials and holiday goodies. The initiative is funded in part by the company and supported by charitable organizations like United Way Worldwide. That funding pays DoorDash drivers, informally known as dashers, as if they were making a normal delivery. Through 2020, as many of the most vulnerable people […]
Olo, the massive online ordering and integration company is still growing, but it’s tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a digital enabler. “It became clear that digital was going to be essential,” said Hahnfeld. “Frankly our reaction was to put our heads down and help our customers to the greatest extent possible. We sort of tore up the roadmap day one and said, ‘What can we move to […]
Burger King is the latest major brand to plug into Google’s Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is another step toward a commoditized delivery experience. The button is the idea for Google to convert the 5 billion restaurant searches each month. As one might expect from the design-obsessed company, it’s simple and intuitive. A search for “Burger King near me” brings up a map […]
DoorDash publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the hot-button topics of delivery fees and customer data.
With a background in helping large firms share employees, InHouseDelivery is using forecasting and scheduling technology to give restaurants a middle ground that promises to lower the cost of delivery.
Slice, the delivery platform focused on pizzerias, added former Focus Brands president and COO Kat Cole to its board of directors. This is just the latest sign that delivery-focused upstarts are gaining legitimacy among traditional restaurant operators.
At least fifty Wow Bao restaurants will soon be operating out of Franklin Junction host kitchens across the country, according to a joint announcement released this week. Based in Chicago, Wow Bao is an Asian fast-casual concept that has been an early adopter of many new-age technologies formats, including locations without any servers.
Two restaurant equipment giants have come together in a new partnership that promises to make automated pickup easier. Welbilt will license the automated shelving platform Flow-Thru 10,000 from Apex and manufacture and distribute it via its robust restaurant-equipment supply chain under the Merco brand name. Apex, the developer of the Little Caesar’s Pizza Portal, has been focused on efficient pickup solutions and automated shelving for the restaurant space and other industries. Tapping into the Welbilt ecosystem will allow the company to reach a much broader market, said Apex CEO Mike […]
Walmart is expanding a test with automated truck startup Gatik and will remove safety drivers for fully autonomous, human-free deliveries. Gatik’s autonomous trucks will be heading to Louisiana for an expansion to a second market with Walmart. The partnership began last year with a pilot in the Walmart home base of Bentonville, Arkansas. Since it began, Gatik trucks have driven more than 70,000 miles autonomously, but with a safety driver for any potential hiccups. The trucks have ferried goods from a Walmart “dark store” to one of the company’s small-format […]
West Coast grocery chains Vons and Safeway have reportedly announced plans to replace their in-house delivery drivers with DoorDash drivers in the wake of the passage of Proposition 22, according to multiple media reports.
