Ghost-kitchen operator ClusterTruck and grocery juggernaut Kroger have been expanding on a partnership that they first inked last year. Read our previous coverage on the partnership in which Kroger lent its branding to the Indianapolis-area ghost kitchen operator under the flag Kroger Delivery Kitchen, Powered by Kroger. The pair recently announced more new locations, including two locations in the middle of Kroger grocery stores. The first has already opened, and at 1,000 square feet of space, it’s the product of millions of orders worth of learning. “With our new footprint, […]
By Tom Kaiser and Nicholas Upton There’s nothing more convenient than doing nothing. One tiny step below that is opening a delivery app to plug in a convenience store order, now that so many third-party delivery services have added C-store delivery to their repertoires. To size up this newfound luxury, we checked out five options ranging from local stores to GoPuff and DoorDash’s new DashMart offering to see who offers the most convenient option of them all. Through our testing, we identified the fine line between a “curated” selection and […]
Dream Dinners can be a lifeline for busy parents and folks who want an easy dinner. In normal times, customers show up, prep a whole bunch of meals for the next few weeks and take them home. Of course, standing in a dinner-prep assembly line during a pandemic is not the safest way to take dinner stress out of one’s life. Instead of powering through and hoping for the best, the 70 Dream Dinners kitchens across the country took a close look at what it had: ingredient logistics, great-tasting food, […]
If you thought a global pandemic, potentially disruptive economic collapse or a tumultuous election would have slowed the investment in the food and mobility space, you’d be wrong. GoPuff announced another venture round on October 8. The delivery-only convenience store, that we just happened to test in our C-store trial, raised another $380 million in a round led by Accel and D1 Capital Partners (both are new round leaders for the company, though Accel invested in prior rounds). The sixth round of investment puts the total raised for the company […]
With so many meals leaving restaurants by customer pickup and delivery drivers, one might think the pandemic has launched a gold rush of restaurant brands upgrading off-premises shelving to heated, frozen and cooled solutions. But not according to one leading manufacturer, who says the dwell time problem is typically best solved with better packaging and a more streamlined kitchen. This “less is more” approach—from a manufacturer of smart shelves that can text customers when their food is ready, no less—is at odds with Apex Order Technologies’ recent acquisition of Brightloom’s […]
A staple of the American Chinese food category with more than 2,200 locations, Panda Express made waves last summer by announcing plans for direct delivery through its Panda Delivers program. Those plans were accelerated by the pandemic, as the brand’s third-party delivery sales doubled, and included native customer delivery through its app and website. Below is an excerpt of a Q&A exchange with Nidhin Mattappally, executive director, digital and restaurant experience, and Evelyn Wah, executive director of brand innovation, for Panda Express. Their responses have been lightly edited for length. […]
After years of rumors and testing, the first non-beta drone deliveries of restaurant meals could take off this time next year through an ongoing partnership between Camile Thai and Manna, both based in Dublin, Ireland. Brody Sweeney, director at Camile Thai, said his franchised fast-casual restaurant chain has rounded a corner with its ongoing drone deliveries in Ireland. If all goes according to plan, as the drone testing moves from a tiny village into a larger city, Camile expects to exit beta testing and begin at-scale drone operations in the […]
It’s not every day a 19-year-old starts a franchise restaurant. It’s similarly uncommon for a new restaurant brand’s first franchisees to find themselves building their first stores just as the pandemic began to shut down the world around them. For Florida-based Bahia Bowls, unexpected challenges have been the norm of its four years of existence, but low food costs have enabled it to profit on newly high volumes through third-party delivery services. On his quest to hit 25 units by the end of 2021, Bahia Bowls Co-founder and Owner Ben […]
ShiftPixy has been working toward a hybrid native-gig delivery model for some time now, but a big new partnership gets the staffing platform one step closer. The company’s overall aim is to bring efficiency to the part-time labor market by taking over the overhead of insurance. As CEO Scott Absher explains, that’s especially helpful when it comes to delivery. “The underlying strategy is we own the human capital; the operator terminates the employees we hire them and lease them back. That allows them to redispatch and redeploy people so we […]
The shareholders of Just Eat Takeaway.com (Just Eat) have formally approved the monster acquisition of Grubhub that would deliver the company a U.S. foothold. The shareholder vote approved much of the $6.9 billion proposal. Grubhub’s founder and CEO Matt Maloney will be named to the board along two Grubhub insiders. In addition, the sale price was accepted and the first half of 2021 timeframe is still the anticipated closing date. According to a tally of 110 million shareholder votes, most everything was approved with more than 80 percent approval. The […]
