latest posts

Loyalty Is a Tool With Many Dimensions and Infinite Upside

By Adam Wahlberg | August 13, 2025

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

McDonald’s Launches New Direct Ordering On Website

By Bernadette Heier | August 13, 2025

The new option, made in partnership with DoorDash, allows customers to order from its site without needing to download an app, log in or create an account. 

GoTo Foods Launches Drone Delivery with DoorDash

By Bernadette Heier | August 13, 2025

Customers in Frisco, Fort Worth, and Plano TX can now have meals from GoTo Foods brands delivered straight from the sky.

dlivrd Rebrands Core Tech Platform as Expedite, Launches New Parent Company

By Bernadette Heier | August 12, 2025

It’s new parent company is now callled dlivrd Technologies Inc. And it rebranded its core platform as Expedite.

Gopuff Goes Big With Disney Partnership

By Adam Wahlberg | August 12, 2025

The instant-commerce giant makes it easy for streamers to order snacks and not miss a frame.

Orbital Kitchens Is a Delivery-Only Multi-Brand Concept About To Go National

By Adam Wahlberg | August 11, 2025

It aspires to be the Amazon of meal delivery and it’s not stopping there.

BurgerBots Uses Droids To Assemble Burgers In 27 Seconds

By Adam Wahlberg | August 6, 2025

BurgerBots is now open in its first location in Los Gatos and kids are already flocking to see robots make their burgers.

Chipotle Hones in On Back-Of-House Automation and Catering

By Bernadette Heier | August 6, 2025

CEO Scott Boatwright says the chain is adding produce slicers and other tools to speed up operations behind the counter.

Pizza Night Just Got Smarter as Robots Deliver for Little Caesars

By Bernadette Heier | August 6, 2025

The pizza chain just announced a partnership with Serve Robotics to begin deliveries in the Los Angeles area.

VoicePlug Has AI Ordering Tech That Mimics Consumers And Drives Efficiency

By Adam Wahlberg | August 5, 2025

VoicePlug is now integrated into Qu’s platform and its CEO anticipates wide adoption in the near future.