latest posts

If You are Seeing a Lot of Tech in Restaurants Now, Just Wait

By Adam Wahlberg | June 6, 2024

Restaurants are about to get even more gadgety.

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Speedy Eats Has an Unmanned Drive-Thru You Gotta See To Believe

By Adam Wahlberg | June 5, 2024

Speedy Eats takes human beings right out of the equation. Now to see if it will work.

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Marqii Partners with Open Table, Expands Review Management Capabilities

By Bernadette Heier | June 5, 2024

Marqii incorporates OpenTable reviews into their review management and analytics.

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Taco John’s Launches Voice AI Ordering with Presto

By Beth Signarovitz | June 5, 2024

Taco John’s plans to incorporate voice AI in its franchised locations in 2024, following the completion of the pilot phase.

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Build or Buy? Steering Through Maze of Custom Vs. Commercial Tech

By Bernadette Heier | June 5, 2024

With a surge in available tech solutions to manage a restaurant’s omnichannel presence, operators face a growing web of subscriptions, dashboards and partnerships with top-tier providers.

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Restaurants Arrive at an Inflection Point With Packaging

By Adam Wahlberg | June 4, 2024

Waste from single-use plastics exploded during the pandemic, when delivered food was the only game in town. Is the industry now open to new choices?

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Amazon Embeds Grubhub Food Delivery into its App

By Bernadette Heier | June 4, 2024

Amazon customers in the U.S. can now order food from nearby restaurants through Grubhub—directly on the e-commerce giant’s website and app.

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In New Reality of Delivery-Only Models, Food Quality Is Nonnegotiable

By Laura Michaels | May 29, 2024

In today’s current landscape, the delivery-only model is viable but requires careful consideration, investments in marketing and a clear understanding of execution in the kitchen.

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A Global Look at the Drive Towards First-Party Delivery

By Peter Backman | May 29, 2024

As the restaurant industry continues to evolve and adapt, the shift towards first-party delivery is becoming increasingly prominent, and is reshaping the global delivery landscape.

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GoTab Expands Partner Network with Seven New Integrations

By Beth Signarovitz | May 29, 2024

The integrations further the company’s mission to help hospitality business owners integrate new technology seamlessly and enhance guest experience.

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