latest posts

University of Chicago Economists Reveal a Surge in QSR Labor Productivity

By Adam Wahlberg | July 8, 2025

Labor productivity measurements in restaurants were flat for three decades. Then Covid happened. And after a one-year slump, productivity jumped. The reason is simple: employees are spending less time with in-store consumers, thanks to take-out and delivery, and doing more elsewhere.

You Heard Right. AI in Restaurants is Becoming Normal.

By Adam Wahlberg | July 8, 2025

A new Deloitte survey shows that AI is well on its way to becoming commonplace in the industry.

AI Is Not Just For Drive-Thru. It Can Also Help With Front-of-House.

By Adam Wahlberg | July 8, 2025

The tech is getting easier to use and more flexible than ever.

Olo to be Acquired by Thoma Bravo in $2B All-Cash Deal

By Bernadette Heier | July 7, 2025

After the deal closes, Olo will continue operating under its current name as a private company.

Atlanta Residents May Have Their Next Meal Delivered by a Robot

By Bernadette Heier | July 2, 2025

Serve rolls out sidewalk robots in Midtown, Old Fourth Ward, and Downtown Atlanta.

DoorDash Expands Drone Deliveries in Dallas Area

By Bernadette Heier | July 1, 2025

DoorDash and Flytrex launch drone deliveries in Dallas suburbs, offering orders from dozens of local and national restaurants.

Crunchtime and QSR Automations Form New Tech Company

By Adam Wahlberg | July 1, 2025

The newly formed entity will have increased ability to handle myriad operator needs.

Point B Launches a Tech Innovation Center For Operators

By Adam Wahlberg | June 30, 2025

A trip to Chicago could illuminate tech possibilities for operators, who may be unsure which platforms might be right for them. Point B’s Innovation Center offers more than 70 screens to test.

Panso Streamlines Tech and Reduces Headaches For Operators

By Adam Wahlberg | June 27, 2025

It integrates your hospitality and CRM platforms into one system. Best of all: you own your data.

SpotOn Launches GoTo Place to Take on Restaurant Super Apps

By Bernadette Heier | June 26, 2025

POS provider SpotOn is taking aim at apps like DoorDash and Uber Eats with its own mobile ordering app.