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Outstanding Operator: Papa Johns

By Bernadette Heier | March 13, 2024

The world’s third-largest pizza chain is recognized for embracing new ways of learning, adapting to changing customer habits and exploring modern technology for each part of its business. 

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Flybuy Aims to Erase Restaurant Wait Times Via AI-Driven Solution

By Beth Signarovitz | March 12, 2024

Flybuy Connect aims to eliminate restaurant wait times and provide a more accurate handoff for drive-thru, pickup or delivery orders.

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Hungry House, MegaBite Merge to Form BiteLabs

By Bernadette Heier | March 11, 2024

The merged entity’s goal is to bring its chef-inspired, digitally forward fast casual offering across the Americas.

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Uber Eats Launches New Feature to Tackle Hard-to-Find Locations for Couriers

By Beth Signarovitz | March 8, 2024

Uber Eats live location feature is designed to help couriers navigate potentially challenging delivery locations, such as parks and playgrounds.

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Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery

By Bernadette Heier | March 7, 2024

CEO Darden Coors discusses Mad Greens’ digital forward restaurant design, drone delivery and franchise opportunities.

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Uber Expands Offerings to Help Fight Food Insecurity

By Beth Signarovitz | March 5, 2024

Uber Eats consumers can utilize SNAP/EBT to order fresh groceries directly through the delivery giant’s app.

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CAVA Plans to Launch New Loyalty Program, Delve Further into Automation this Year

By Nancy Luna | March 4, 2024

The fast-casual chain is looking at AI to streamline kitchen operations as digital orders account for 36 percent of total revenue.

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GoTo Foods Selects Qu has POS provider, Across all Seven Brands

By Bernadette Heier | February 29, 2024

Qu will enable brands under GoTo Foods to streamline guest experiences across ordering channels.

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Outstanding Operator: ClusterTruck

By Bernadette Heier | February 29, 2024

ClusterTruck is recognized for its streamlined delivery process, fueled by a robust back-end software and driver-first mentality.

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CVS Pharmacy Items Now Available on Grubhub

By Beth Signarovitz | February 28, 2024

CVS is the newest addition to Grubhub’s convenience offerings, which also include GoPuff, 7-Eleven, and Rite Aid.

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