latest posts

Market maturity vs. growth markets: Global delivery’s two-speed reality

By Peter Backman | April 30, 2025

While mature markets are hitting growth ceilings, emerging markets continue to demonstrate explosive potential, creating distinct strategic challenges and opportunities.

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Delivery.com Offers Human and AI Options for Ordering and Dispatching

By Adam Wahlberg | April 30, 2025

Delivery.com. understands that ordering can mean different things to different people. That’s why it is making a variety of options available to brands with a suite of tools that encompasses either humans or AI, or both, for phone-ordering or dispatching. The company’s hybrid model, combining live agents and advanced AI, is designed to generate incremental revenue, reduce costs, and elevate the guest experience across ordering and operations. Restaurant technology companies can also partner with the company to integrate AI-driven voice and phone solutions, and expand support capabilities, such as dispatching […]

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Breakfast Catering is Booming and It’s Not Just Bagels

By Adam Wahlberg | April 30, 2025

A bag of pumpernickel bagels in the breakroom isn’t going to cut it anymore, not if healthy employee morale and retention is your goal.

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7 Brew Opens a Walk-Thru Location Inside a Walmart

By Adam Wahlberg | April 30, 2025

Grabbing a coffee without breaking stride may only take seven seconds.

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Taco Cabana Ups Its Off-Premises Game With an Orchestration Tool From DeliverThat

By Adam Wahlberg | April 28, 2025

It now has a greater ability to traffic the right orders to the right delivery providers, all to the benefit of its bottom line.

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ClearCOGS Secures $3.8M to Fuel Product Growth and Customer Expansion

By Bernadette Heier | April 23, 2025

The funding will help speed up product development and grow the company’s customer base.

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Vroom Delivery Provides E-Commerce Platforms to C-Stores and Is Crushing It

By Adam Wahlberg | April 23, 2025

Vroom Delivery is on pace to 4X its growth this year by providing extraordinary digital-commerce value to convenience stores.

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Golden Corral Launches Fast-Casual, Off-Premises-Forward Concept

By Bernadette Heier | April 23, 2025

The location features a scaled down dine-in area, a pickup section for online and third-party delivery orders and a drive-thru.

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Waffle House Introduces Late-Night Delivery and Night Owls Rejoice

By Adam Wahlberg | April 21, 2025

You can now have a pecan waffle delivered to your door at 4 a.m.

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Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks

By Matthew Liedke | April 21, 2025

Qu is rolling out new equipment for the back of the house with the intention of creating smarter kitchens. This comes as restaurants are looking to consolidate tech stacks, make kitchens more efficient and prioritize first-party ordering.

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