latest posts

California’s $20 Minimum Wage Spurs Kiosk Demand at Fast Food Restaurants

By Nancy Luna | June 10, 2024

Quick-service chains in California are turning to automation tools to boost revenue and cut labor costs in response to the new wage increase.

Grubhub To Provide Delivery for Starbucks

By Adam Wahlberg | June 6, 2024

Grubhub follows its Amazon announcement with another blockbuster.

If You are Seeing a Lot of Tech in Restaurants Now, Just Wait

By Adam Wahlberg | June 6, 2024

Restaurants are about to get even more gadgety.

Speedy Eats Has an Unmanned Drive-Thru You Gotta See To Believe

By Adam Wahlberg | June 5, 2024

Speedy Eats takes human beings right out of the equation. Now to see if it will work.

Marqii Partners with Open Table, Expands Review Management Capabilities

By Bernadette Heier | June 5, 2024

Marqii incorporates OpenTable reviews into their review management and analytics.

Taco John’s Launches Voice AI Ordering with Presto

By Beth Signarovitz | June 5, 2024

Taco John’s plans to incorporate voice AI in its franchised locations in 2024, following the completion of the pilot phase.

Build or Buy? Steering Through Maze of Custom Vs. Commercial Tech

By Bernadette Heier | June 5, 2024

With a surge in available tech solutions to manage a restaurant’s omnichannel presence, operators face a growing web of subscriptions, dashboards and partnerships with top-tier providers.

Restaurants Arrive at an Inflection Point With Packaging

By Adam Wahlberg | June 4, 2024

Waste from single-use plastics exploded during the pandemic, when delivered food was the only game in town. Is the industry now open to new choices?

Amazon Embeds Grubhub Food Delivery into its App

By Bernadette Heier | June 4, 2024

Amazon customers in the U.S. can now order food from nearby restaurants through Grubhub—directly on the e-commerce giant’s website and app.

In New Reality of Delivery-Only Models, Food Quality Is Nonnegotiable

By Laura Michaels | May 29, 2024

In today’s current landscape, the delivery-only model is viable but requires careful consideration, investments in marketing and a clear understanding of execution in the kitchen.