Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but third-party delivery companies have reportedly turned that headache into a full-blown migraine. Why? As any operator with a high portion of delivery knows, every delivery platform does things differently. In short, it’s a mess and it eats up hours of accounting time for a single location, […]
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Forward Kitchens builds custom concepts for each client, which tend to be small-scale independent operators.
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Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas.
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Toast’s Restaurant Trends Report shows takeout and delivery sales declined 7 percent during the first quarter of 2022, compared to Q1 ’21.
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Cartwheel, an on-demand delivery management platform, acquired some new partners as it looks to expand dramatically across the off-premises space. The company, fresh from a recent $3 million fundraise, announced it was partnering with both Square and the Restaurant Marketing and Delivery Association (RMDA). The partnerships land on both sides of the delivery marketplace. Restaurants that use Square can implement the technology to offer their own delivery fleet management and delivery services connected with RMDA can use the software to manage their delivery fleets. In the Square partnership, Cartwheel will […]
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Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant locations.” That’s a landmark deal for both Wing Zone and Miso Robotics, making it one of just a few brands with robotic automation as a cornerstone of the operation. White Castle made a big commitment to rolling out Flippy and Jamba is the only other franchised brand […]
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A new marketplace of virtual brands from Deliverect aims to make finding the ideal virtual concept as easy for operators as finding the right lightbulb at Home Depot. Virtual brands are one of the few megatrends in the restaurant space right now. The ideal setup is incremental revenue that takes advantage of fixed costs like rent, labor and possible synergies when it comes to ingredients. The reality, however, doesn’t always match the potential. An operator might get their nephew to make a logo, buy a bunch of frozen chicken tenders […]
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DoorDash’s second-annual Restaurant Online Ordering Trends Report shows that volumes are staying strong at the largest U.S. third-party delivery provider.
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Restaurants using the Square point-of-sale platform have a new suite of tools at their disposal, including the Mobile POS.
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A growing number of restaurants are employing hybrid and native delivery options to tailor their off-premises strategy to their unique circumstances.
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