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Outstanding Operator: Dave’s Hot Chicken

By Adam Wahlberg | March 4, 2025

The brand’s growth trajectory has been as hot as its chicken. A number of key decisions about its delivery strategy and tech stack help explain its success. Is it any wonder Roark Capital is interested in buying it?

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Grubhub Lays Off 500 Employees After Wonder Integration

By Bernadette Heier | March 4, 2025

CEO Howard Migdal stated the changes “span all teams” as the company works to align its business with Wonder after the takeover was completed in January.

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Demergers and Deals: Reshaping the Global Delivery Landscape

By Peter Backman | March 3, 2025

Recent key events such as the sale of Just Eat Takeaway, along with several high-profile demergers, acquisitions, and IPOs, have been shaking up the competitive delivery landscape.

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More Catering Demand Means Ample Opportunity for Franchise Restaurants

By Matthew Liedke | February 28, 2025

Another Broken Egg Cafe and Jason’s Deli are among several brands broadening their catering capabilities, as off-premises sales in recent years continue to trend upward.

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White Castle: Outstanding Operator

By Bernadette Heier | February 27, 2025

White Castle continues to adapt to the times, with smart delivery solutions for both drivers and team members, embracing robotics, AI and more.

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Serve Robotics Brings Its Delivery Game to Miami

By Adam Wahlberg | February 26, 2025

The company has accelerated its pursuit of 2,000 robots on U.S. sidewalks by the end of the year.

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Outstanding Operator: The Grill at OnCue

By Adam Wahlberg | February 25, 2025

The family-owned C-store chain based in Oklahoma City is making big strides in made-to-order menu offerings.

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The Catering Journey Part 3: Building Capabilities—Human, Physical Plant, Technological

By Jim Rand | February 25, 2025

In part three of the series, Jim Rand explores key components of a successful catering program, from leadership and sales to menu design, operations, and tech tools for growth.

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The Gridwise Gig Mobility Report Reveals Delivery’s Strength

By Adam Wahlberg | February 24, 2025

There seems to be no ceiling for the revenues of third-party delivery providers.

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Outstanding Operator: gtk

By Bernadette Heier | February 20, 2025

From a visionary concept inspired by food trucks to a thriving delivery and takeout-focused model, gtk is making local waves with innovative menus, smart tech, and community focus.

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