The Restaurant Marketing and Delivery Association launched LocalDelivery, a marketplace app connecting consumers with local restaurants delivered exclusively by local delivery providers.
Read MoreExecutives at Red Robin, Dine Brands, Focus Brands and Olo answered questions about digital strategy posed by Franchise Times’ Laura Michaels, left. How do Focus Brands, Dine Brands and Red Robin determine which delivery and off-premises initiatives they’ll pursue? That was the question posed by Franchise Times Editor-in-Chief Laura Michaels to kick off an operations and strategy panel featuring big brands at the Food On Demand Conference yesterday. “It’s a tough question. Everything starts with a pain point, and we have a lot of pain points at the moment with […]
Read MoreKelly Seeman, right, discussed Uber Eats’ dual strategy to deliver people and things on Day Two of the Food On Demand Conference. Editor Tom Kaiser asked the questions. At his feet is a margarita cocktail kit Seeman had delivered on stage to celebrate Cinco De Mayo. An enthusiastic Uber Eats team was on hand first thing this morning to “whoo-hoo” their boss, Kelly Seeman, director of enterprise partnerships and keynote speaker at the Food On Demand Conference. Topic one was the “Uber Don’t Eats” funny and popular ad campaign unveiled […]
Read MoreDuring day one of the 2022 Food On Demand Conference, YipitData and Sense360 went deep—very deep—on industry data. Four big numbers emerged as an interesting snapshot of where the off-premises world stands today. Moderated by Carl Orsbourn, co-author of “Delivering the Digital Restaurant,” it was a sprawling look at massive datasets. Below are four big numbers from the voluminous data presentation from the two data presenters. 73% That’s the DoorDash market share of third-party delivery sales in smaller markets. YipitData Senior Data Analyst Ariane Turley explained that is a big […]
Read MoreDuring a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles Gray, chief revenue officer, Paytronix; Lori Stout, VP of marketing, Punchh/PAR Technology; and Nabeel Alamgir, founder and CEO, Lunchbox. Along a restaurant’s relationship continuum with a customer, the discount is “like a one-night stand, it’s a transaction,” and on the other end is loyalty, which requires “emotional affinity.” So […]
Read MoreTom Kaiser, right, and Nicholas Upton kicked off the fifth annual Food On Demand Conference today in Las Vegas with a run-through of the industry’s biggest news. “I want what I want when I want it.” That’s the mantra of today’s food consumer, and helping operators fulfill that demand is the rallying cry of the fifth annual Food On Demand Conference opening today at the Mirage in Las Vegas. “This year we’re going deeper into the weeds,” said Food On Demand Editor Tom Kaiser to kick off the conference. Kaiser […]
Read MoreDoorDash opened its latest DoorDash Kitchens facility in downtown Brooklyn with a mix of local, regional and national restaurants.
Read MoreCartwheel, a platform that enables hybrid delivery, raised $3 million in seed capital to enhance its offering, build more integrations and expand the company. The company, which has powered deliveries for P.F. Chang’s, Taco Del Mar and Portillo’s, has now raised $4 million across two rounds. The initial round included partner Portillo’s, which used the platform to roll out native delivery. Nick Scarpino, SVP of marketing and off-premises at Portillo’s, said it’s become a key system for the company’s delivery efforts. “Cartwheel powers our in-house delivery program, and its software […]
Read MoreDelivery sales are still growing, and DoorDash’s U.S. market share is now up to 59 percent according to Bloomberg Second Measure.
Read More