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Fazoli’s Tests AI to Streamline Drive-Thru Services

By Bernadette Heier | August 7, 2023

The 220-unit quick service Italian chain is testing voice AI ordering in 12 of its drive-thru locations

GoTab Lands $18M Series A to Scale Growing Product Suite

By Bernadette Heier | August 2, 2023

The capital infusion, led by Truist Ventures, marks the largest funding round to date for the Virginia-based hospitality commerce platform.

DoorDash Brings Delivery-Focused Food Hall to San Jose

By Bernadette Heier | August 1, 2023

With a goal to assist restaurants in growing their business beyond traditional brick-and-mortar models, DoorDash debuts what it calls a “reimagined food hall” bringing 10 local, regional and national restaurants under one roof.

Tillster’s Report Details Diner Expectations for Dine-in and Delivery

By Tom Kaiser | August 1, 2023

Tillster’s new “Phygital Index Report” sheds new light on what diners are thinking for delivered and in-person restaurant experiences.

DoorDash, Jessica Biel Partner on Ready-Made School Lunches

By Tom Kaiser | August 1, 2023

With a new product called Grab & Go Bento, DoorDash hopes to make it easier for parents to pack lunch for their school-bound kids.

UPDATED: MrBeast Sues VDC Citing “Revolting” Burgers

By Tom Kaiser | August 1, 2023

MrBeast has sued Virtual Dining Concepts citing “low quality” and “revolting” burgers that have allegedly damaged the reputation of the world’s most popular YouTube star.

Signature Systems Aims to Streamline Delivery with Customizable Third-Party Fulfillment

By Bernadette Heier | July 27, 2023

Realizing the issues operators face while managing off-premises delivery, Signature Systems has launched “PDQ 3PF” a tailored approach that ensures the lowest third party delivery rates while automatically dispatching drivers.

Dog Haus Expands in Alabama, Texas

By Joe Halpern | July 26, 2023

Dog Haus has signed agreements to open a total of six locations, three each, in Alabama and Texas.

American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All

By Bernadette Heier | July 26, 2023

Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods.

Standing Among Giants, Chowly Scales Up

By Tom Kaiser | July 26, 2023

After acquiring Koala, Chowly CEO Sterling Douglass is focused on bringing better tech to SMB restaurants.