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Miso Sees Mass Market Push for Mass Automation

By Nicholas Upton | April 26, 2022

Miso, best known for Flippy the burger-flipping and fry-frying robot, is coming to Jack in the Box. It’s the latest announcement in what Miso CEO Mike Bell calls a “drumbeat” of new pilots and partnerships. In the mix, Chipotle’s Chippy test, Panera’s test of Miso’s CookRight Coffee monitoring platform and most recently, Jack in the Box is testing the updated wall-mounted Flippy 2 and Sippy, Miso’s fountain-drink automation tool. White Castle was the first major brand to commit to a big push, the company announced it would roll out 100 […]

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Just Eat Takeaway, McDonald’s Ink ‘Global Strategic Partnership’

By Nicholas Upton | April 21, 2022

McDonald’s is looking to push delivery further all around the world, as is clear in a new partnership with Just Eat Takeaway.com (JET). The global burger enterprise and the Amsterdam-based European delivery consolidator announced the deal without many details. The companies announced the new long-term partnership would mean “evolving their existing local agreements to provide McDonald’s customers and franchisees with the convenience and value of McDelivery in markets across the world,” according to a press release. In short, McDonald’s is inking a competitive deal with JET like it previously did […]

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Olo Pay Helps Streamline Fragmented Payments Landscape

By Nicholas Upton | April 21, 2022

Payments aren’t the most exciting end of the restaurant industry, it’s largely a commodity. Whoever charges the least fees typically wins the contract. That has led to a wildly fragmented industry when it comes to payment. Across franchised brands especially, there are variations across the brand, across markets and even across individual operator’s locations. For instance, if a franchise operator in a brand acquired 10 locations, they might not switch payment processing. When Olo launched Olo Pay in parallel with quarterly earnings back in February, it may have sounded like […]

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Swipeby Introduces Online Ordering, Pickup for C-stores

By Tom Kaiser | April 21, 2022

Online ordering and pickup technology is moving deeper into the convenience store realm as Swipeby deploys its technology in the C-store industry.

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CA Study Shows Delivery Apps Provided Billions in Pandemic Revenue

By Tom Kaiser | April 21, 2022

A new study by UC Riverside found delivery services provided a $19B economic lifeline for California restaurants, grocers and other merchants during the height of the pandemic.

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Olo, SOCi Partner on Centralized Local Data Management

By Tom Kaiser | April 21, 2022

Partnerships remain the watchword in the restaurant tech space, with Olo announcing a deal with marketing platform SOCi to integrate with the Olo API and centralize local data management and digital menu management for restaurants. Through this strategic partnership, Olo data will pass through to the SOCi platform and its localized listings management offering to improve the experience for restaurant brands by providing a single place to update critical location data across hundreds of directories. Customers of SOCi and Olo will now be able to update name, address, phone number, […]

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Just Eat Takeaway.com Puts Grubhub Up for Sale

By Tom Kaiser | April 20, 2022

Just Eat Takeaway.com announced plans to sell Grubhub or explore introducing a strategic partner less than a year after completing its $7.3B acquisition.

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Brinker Partners with Flytrex and Serve Robotics on Drone, Robot Deliveries

By Tom Kaiser | April 14, 2022

Brinker has partnered with Flytrex and Serve Robotics to test drone and robot deliveries in the Dallas-Fort Worth area.

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Noah Glass Laser Focused on ‘Digital Hospitality’

By Nicholas Upton | April 14, 2022

Ahead of his keynote address at the Food on Demand Conference, we sat down with Olo CEO Noah Glass to get a preview and some insight into the key things to watch in the restaurant technology space this year. Noah Glass is all in on the concept of digital hospitality. The founder and CEO of Olo said he’s seen his segment of the industry transform dramatically over the last 17 years, especially in the last two years, but he’s especially excited about what’s on the horizon. What started as a […]

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Zume, Solenis Replacing Plastic, Styrofoam in Food Packaging

By Tom Kaiser | April 14, 2022

An accelerated partnership from Zume and Solenis aims to replace plastic and styrofoam foodservice packaging with PFAS-free products.

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