by Tom Kaiser | Aug 28, 2023 | News, Third-Party Delivery
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without any dedicated merchant manpower. The delivery giant said this optional new tool is a response to 1 in 5 delivery customers preferring to order takeout over the phone,...
by Tom Kaiser | Aug 25, 2023 | Briefs, News Briefs
Bikky, a customer data platform built for multi-unit restaurants, announced that Evergreens, the Northwest’s destination for salads, wraps and warm bowls, selected Bikky as its customer data and analytics partner. Evergreens’ leadership team previously relied on...
by fodnews | Aug 24, 2023 | Conference Speakers
Scott Gierach Vice President, Customer ExperienceApex Order Pickup Solutions Scott and his team are responsible for solution design and delivery, as well as customer success, technical support, and professional services. Scott’s focus is on creating the optimal order...
by Peter Backman | Aug 24, 2023 | News, Top Stories
FOD International is a new focus on the international delivery market, and how it differs from North America. Contributing editor Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and...
by Bernadette Heier | Aug 23, 2023 | News, Third-Party Delivery
Seven years ago, Tony Colley found himself food insecure. Despite a former, long career in corporate finance, a failed business venture left him with only a few hundred dollars to his name while living in Toronto. Colley eventually landed a part-time job for a local...
by Tom Kaiser | Aug 23, 2023 | News, Top Stories
Standing on a patch of solid ground between established tech giants and the startups struggling through this strained investor market, ItsaCheckmate founder and CEO Vishal Agarwal wants the industry to see the success stories beyond the layoffs and acquisitions...
by Tom Kaiser | Aug 23, 2023 | News
In a bid to help restaurants simplify their back-of-the-house and digital operations, managed review provider Marqii announced a new partnership with the MarketMan restaurant management system. With this partnership, restaurants can simplify all of their back-of-house...
by Tom Kaiser | Aug 23, 2023 | News, Third-Party Delivery
Minneapolis Mayor Jacob Frey vetoed a proposed ordinance that would have significantly raised the minimum wage for rideshare drivers, and included additional protective measures, after months of debate that led to Uber and Lyft threatening to reduce service or pull...
by fodnews | Aug 23, 2023 | Conference Speakers
Deborah Matteliano Global Head of Restaurants, AWS Deborah Matteliano serves as the Global Head of Restaurants for AWS. She supports Quick Service Restaurants, Third Party Deliveries, Restaurant Technologies, and Virtual Concepts in deploying the cloud to power...
by Bernadette Heier | Aug 22, 2023 | News, Third-Party Delivery
Following year-long stints from chefs Stephanie Izard and Pinky Cole, DoorDash has appointed Chef Michael Solomonov as its third Chief Restaurant Advisor. The Chief Restaurant Advisor program infuses the operator perspective into DoorDash. In his new role, Solomonov...