Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The long-awaited...
Announcing the 2025 Outstanding Operator Winners
Food On Demand is excited to announce the recipients of our second annual 2025 Outstanding Operator Awards! After combing through a wealth of nominations, our editorial team has selected 20 brands that are excelling in areas like off-premises operations and digital...
Franchisors Lean On Loyalty to Leverage Customer Data and Drive Sales
Gone are the days of relying on a highway billboard to bring in customers. “Now it’s about micro-targeting that specific message to the right person,” Olo General Manager Ray Gallagher said. “You can do that with marketing automation tools, because it’s always...
Just Salad Offers an AI Recipe Generator For the Crouton Curious
It used to be that you just threw some lettuce and veggies in a bowl with some dressing and you had a salad. But these days salads are infinitely more intricate. And delicious. If you know how to assemble. Just Salad, the fast-casual restaurant chain, has unveiled an...
HTeaO Signs New Partners for an Enhanced Digital Platform
HTeaO, an iced tea franchise, is upping its game in guest engagement, online ordering and loyalty by partnering with Detroit Labs, Paytronix and Growth Factor. The new digital platform includes a new mobile app, an integrated loyalty and gift card program and a...
California Pizza Kitchen Asks, ‘Do You Want Fries With That?’
Last we checked a pizza and a french fry were not the same thing. But California Pizza Kitchen (CPK) is discovering that they’re not as different as you might imagine. “When we looked at the skews we found we only had a few things that we needed to bring in from the...
Starship and Topanga Launch Reusable Packaging for Robo-Deliveries at College
Starship Technologies has teamed up with Topanga.io to launch a reusable food packaging program at U.S. colleges, starting with George Mason University in Fairfax, VA. Through the ReusePass program, students can select reusable containers for their food orders through...
Coco Delivery Bots Update Tech and Expand to Chicago
Coco, the robotic delivery company is turning heads again, this time in Chicago. Coco’s robo-couriers have been making deliveries in the Windy Cindy since December. Orders placed via the DoorDash app are delivered by robots in the West Loop, River West and Fulton...
Grubhub and Olo Expand Partnership to Enhance Delivery Options
Grubhub, has expanded its partnership with Olo, a top restaurant technology provider, to integrate with Olo Dispatch. This allows restaurants to outsource delivery for orders placed through their own websites and apps by using a network of third-party delivery...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.