by Tom Kaiser | Dec 3, 2020 | News, Third-Party Delivery
There’s a growing number of options for restaurants looking to reduce the impact of delivery commissions and capture customer data through a self-delivery program. Relay Delivery, an East Coast delivery fleet operator, argues restaurants should seek a native solution...
by Tom Kaiser | Dec 2, 2020 | COVID-19, News
This story originally appeared in Food On Demand’s sister publication, Foodservice News, which covers the Minnesota restaurant scene. Gerard Klass, co-founder of Soul Bowl in Minneapolis, is arguably sitting on more big ideas than any other chef in town, and he’s...
by Nicholas Upton | Dec 2, 2020 | Best Practices, News
Glovo stands out as a fairly unique approach to third-party delivery that combines a lot of unique operations from dark kitchens and warehouses to tightly packed pickup centers. At first blush, the company that operates in 22 countries looks a lot like a standard...
by Nicholas Upton | Dec 2, 2020 | Finance, News, Third-Party Delivery
The expected DoorDash IPO is set for December 8, when the company hits the public markets. It filed a detailed prospectus (S-1) in mid-November (which you can read all about here). In short, the company reported $1.9 billion in revenue and a loss of $149 million in...
by Tom Kaiser | Dec 1, 2020 | News, Third-Party Delivery, Top Stories
As giant DoorDash finalizes its plans to go public, Uber announced it has officially completed its acquisition of Postmates, perennially the fourth-largest U.S.-based third-party delivery provider. According to October market share stats from Second Measure, a...
by Tom Kaiser | Nov 24, 2020 | News, Third-Party Delivery
Restaurant operators have more to keep track of than ever with several sea changes hitting the foodservice industry at the same time. Two experienced restaurant coaches that are restaurant operators themselves have joined forces to launch Off-Premises Domination, a...
by Nicholas Upton | Nov 23, 2020 | Best Practices, News, Third-Party Delivery
With the explosion of virtual operations in response to the pandemic, it bears asking: what is peak virtual restaurant? According to panelists in a session of the Restaurant Finance Monitor’s Restaurant Finance Week, we aren’t even close. The panel, titled...
by Nicholas Upton | Nov 23, 2020 | Finance, News
Your Fare continues a busy year with two transformational acquisitions. The Austin-based order integration and logistics company acquired Pronto, an online ordering solution for restaurants. The acquisition comes on the tails of Your Fare purchasing Beyond4, a SMS and...
by Tom Kaiser | Nov 22, 2020 | COVID-19, News, Third-Party Delivery
Olo, the New York-based delivery integration and ecommerce platform, announced a range of upgrades to help restaurant clients improve operations and guest safety as digital ordering and delivery volumes continue to grow. Restaurants using Olo’s Expo and Curbside as a...
by Nicholas Upton | Nov 19, 2020 | Best Practices, News, Top Stories
When Chipotle’s first digital-only restaurant opened last week in Highland Falls, New York, it became the first of what will certainly be many. In a lot of ways, the restaurant is the culmination of a huge amount of work to reformat the restaurant with a focus...