by Tom Kaiser | Jan 20, 2022 | Briefs, News
Less than a year after being spun off from Postmates, Serve Robotics hit a significant milestone by deploying next-generation robots that are the first autonomous vehicles to complete commercial deliveries at Level 4 autonomy. That elusive milestone, which mass-market...
by Tom Kaiser | Jan 20, 2022 | Briefs, News, Third-Party Delivery
C-store giant 7-Eleven has launched a new subscription delivery service that waives delivery fees on more than 3,000 products, including hot and fresh foods, drinks, snacks, groceries and household items, among others. The 7NOW Gold Pass subscription costs $5.95 per...
by Arthur Robert | Jan 20, 2022 | News, Third-Party Delivery
When COVID-19 closed down restaurant dining rooms, it forced restaurants to adapt to a new digital world. That opened up a range of new possibilities, from simple marketing to ghost kitchens and virtual restaurant brands, but it also created a new set of headaches....
by Nicholas Upton | Jan 20, 2022 | Automation, News
Ghost kitchen operator ClusterTruck has a new model designed to help the company fill in existing markets and quickly scale new ones. ClusterTruck has been operating since 2016, founded on the principle of vertical integration. It controls the order platform, the...
by Nicholas Upton | Jan 20, 2022 | Finance, Top Stories
When the food-on-demand space exploded into the mainstream, it was initially a software play. Aggregators and delivery providers sought to have the fewest hard assets as possible, even eschewing employees in favor of the burgeoning gig-work industry. Gopuff SVP of...
by Tom Kaiser | Jan 13, 2022 | News, Top Stories
ezCater closed out 2021 with a $100-million investment that might seem unexpected as omicron axes return-to-office plans across the globe. By focusing on jobs that have to be done inside the workplace, shrinking its own headcount and debuting a marketing campaign...
by Tom Kaiser | Jan 13, 2022 | Briefs, News
Pasha Mehran, formerly Uber Eats’ head of dark kitchens and, before that, its head of national partnerships in the western U.S., has joined C3 as its chief strategy officer. He will oversee joint ventures with celebrity chef-driven restaurants, digital creators,...
by Tom Kaiser | Jan 13, 2022 | Briefs, News
Uber Eats and Visa have teamed up on a $1 million grant program that will target small businesses that are currently active on Uber Eats in 10 U.S. cities. The program will be administered by Local Initiatives Support Corporation (LISC) and focused on restaurant...
by Tom Kaiser | Jan 13, 2022 | Briefs, Finance, News
Flipdish, an online ordering and digital experience platform for the hospitality space, received a $100 million investment led by Tencent raising its valuation to more than $1.25 billion. This comes after the Dublin-based company received a $48.5 million investment...
by Nicholas Upton | Jan 13, 2022 | Automation, News
AI voice ordering is rolling out in a big way under a new partnership between the fast-food giant Checkers and tech partner Presto. The pair announced a plan to roll out an automated voice ordering assistant to all of the fast-food giant’s 267 company-operated...