ItsaCheckmate Sees End to Exclusive Delivery Contracts
Point-of-sale integration has spawned a whole industry of technology brands looking to ease operations for restaurants diving deeper into delivery with multiple providers. Vishal Agarwal, the founder and CEO of ItsaCheckmate, sees room for all the players in this...
Starbucks Preps 2020 Delivery Rollout
Starbucks announced plans to deliver directly to consumers all across the U.S. through a new partnership with Uber Eats. Starting in early 2020, the Seattle-based coffee purveyor aims to expand beyond an initial 11-city rollout that demonstrated successful “operation...Postmates Adds Google Exec to Board
Postmates added a high-profile executive from Google to its board of directors. Kristin Reinke, vice president of finance at Google, joins as an independent director and is now part of a leadership group including Postmates’ founders and long-term investors. “As...
McDonald’s Adds DoorDash to the Menu
McDonald’s is opening up its delivery relationship, announcing via a press release that it signed a contract to make DoorDash its second third-party delivery provider, effectively ending its exclusive deal with Uber Eats that was viewed by many industry watchers as a...
Multi-Brand Operator Kahala Inks First National Delivery Deal
When a restaurant operator has thousands of locations across all 50 states, a national delivery contract makes a lot of sense to get the best deal from third-party delivery networks. Which is why Kahala, the parent company of everything from Blimpie, Baja Express,...
Consumers Plan Increased Food Delivery Spending
A new consumer spending survey from KeyBanc Capital Markets suggests consumers are looking to increase the amount of money they spend on food-delivery services in the future, which bodes well for continued growth in the category going forward. Asked to predict their...
Coffee Bean & Tea Leaf Goes Exclusive with Postmates
It may never make sense to have a single, small cup of coffee delivered on its own, but The Coffee Bean & Tea Leaf’s new exclusive delivery deal with Postmates has major potential for an international chain with approximately 1,200 stores across the globe. With an...
Autonomous Groceries Coming to San Antonio
A Texas-based grocery retailer is launching a pilot program to test self-driving, autonomous grocery deliveries in San Antonio. The retailer, H-E-B, is taking baby steps to get started, using a single driverless van developed by Udelv, a California-based company that...
Calculating Delivery’s Impact on Restaurant Margins
There’s a running conversation in the restaurant industry about delivery’s impact on margins, and now investment advisor Hedgeye Risk Management has crunched the numbers in a range of scenarios, including how much delivery impacts the total volume, as well as...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.