by Beth Ewen | May 29, 2019 | Research, Top Stories
The conveyor belt may be the neatest thing at Kitchen United’s first Illinois ghost kitchen within the River North neighborhood in Chicago. Restaurant operators place their packaged orders and they’re whisked away overhead to get to the waiting delivery drivers, and...
by Nicholas Upton | May 29, 2019 | Finance, News, Third-Party Delivery
In a pre-holiday announcement, DoorDash announced another round of investor cash bringing its total haul to more than $2 billion and the company’s valuation to an incredible $12.6 billion. The San Francisco-based company, founded by CEO Tony Xu, announced the...
by Tom Kaiser | May 29, 2019 | Best Practices, News, Research
As Wells Fargo sees restaurant delivery swelling to a $50 billion industry in the U.S. by 2022, the mega bank’s recent survey of 475 delivery consumers provides some insight on frequency, incrementality and the types of restaurants that have the most to gain. In its...
by Tom Kaiser | May 22, 2019 | News, Research, Third-Party Delivery, Top Stories
It’s been clear that Amazon has its hungry eyes on the meal-delivery space, but it’s now making its big move with word that Seattle’s deliver-everything giant led a $575 million financing round in London-based Deliveroo, one of Europe’s largest third-party delivery...
by Tom Kaiser | May 22, 2019 | Research, Third-Party Delivery, Top Stories
Ford Motor Company is partnering with a robot manufacturer to pair its self-driving cars with advanced, humanlike robots to bring packages right to the front door of anxiously waiting customers. Its new partnership with Agility Robotics is focused on new ways of...
by Tom Kaiser | May 22, 2019 | Best Practices, News, Research
If you’re Uber, Grubhub or DoorDash directing a huge fleet of delivery drivers or a restaurant with a lean-and-mean in-house delivery team, you have a vested interest in making sure your drivers are as safe as possible. Whether it’s causing an accident or just being a...
by Tom Kaiser | May 22, 2019 | News
Summing up its recent restaurant technology symposium that included 15 restaurant technology companies and investors, Piper Jaffray Senior Research Analysts Nicole Miller Regan and Joshua Long looked at accelerating changes in the $1.6 trillion U.S. food market that’s...
by Nicholas Upton | May 22, 2019 | News, Research, Third-Party Delivery
Last week, research firm AlixPartners put out an interesting look on where the delivery world goes next, and one key part of the next delivery phase looks like it may be coming fast. According to that survey, the U.S. delivery market is in the middle of “Wave 2,”...
by Nicholas Upton | May 22, 2019 | Briefs, News, Research, Third-Party Delivery
Bite Squad, now a subsidiary of Waitr, released data around what people order during the summer months. In a list predicting this summer’s fastest-growing delivery items, the company pointed to high-growth items seen last summer between June 1 and August 31. This...
by Tom Kaiser | May 16, 2019 | News, Research, Third-Party Delivery, Top Stories
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...