Summer Orders: Less Soup, More Poke
Bite Squad, now a subsidiary of Waitr, released data around what people order during the summer months. In a list predicting this summer’s fastest-growing delivery items, the company pointed to high-growth items seen last summer between June 1 and August 31. This...
Uber Vouchers Feels Like a Big Deal for Restaurants
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
Survey Explores Three Phases of Home Delivery Maturity
Home consumer delivery usage seems to be driven by available technology, but according to a model from research firm AlixPartners there are three phases that are largely pushed by consumer desires. In its new survey, AlixPartners adds some context to what it sees as...
How Operations Change Inside a Virtual Restaurant
Operators have to make some tweaks to get into a shared kitchen space successfully. It can be easy for the right brands, but even those with small menus and few ingredients will have things to learn. Melissa Surby-Curtin, the director of franchise operations at The...
AtYourGate Upgrades Airport Delivery Scene
Providing on-demand, human-powered meal delivery at major airports is a niche category of food on demand that’s heating up, with New York-based AtYourGate joining Grab in bringing meals directly to both weary travelers and airport employees. The goal, says CEO and...
Listening for Delivery in Vegas
Fresh home from the Franchise Finance & Growth Conference in Vegas, I tallied the number of times I heard third-party delivery during the countless brand presentations throughout the three-day event—and it was a lot. The audience heard everything from “all in” to...
Global Map Shows Massive Scale of Delivery
Data firm Thinkum put together an interesting map of the global delivery land grab, with a unique look at how big this industry has gotten in just a few years. The company scraped web data about restaurants and other foodservice retailers listed on the services...
Waitr Reports Triple-Digit Growth in Q1 2019
Waitr, one of the few public delivery companies (for now), just released some mixed, but mostly rosy, results from the first quarter of 2019. The big numbers, revenue and active diners, both rocketed skyward. Revenue was up 287 percent over last year and its active...
Chicago’s Shaw’s Crab House on Delivering Fine Dining
If you’ve never eaten at Shaw’s Crab House in downtown Chicago, you’re missing out on one of the best restaurants this food reporter has ever experienced. After the Food On Demand edit team demolished a chilled five-pound Alaskan red king crab, we chatted with manager...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.