Uber + Toyota Accelerate Driverless Ridesharing
Toyota, SoftBank and auto supplier Denso announced a $1 billion investment in Uber’s Advanced Technology Group to accelerate development and commercialization of the tech giant’s automated ridesharing services. Under the terms of the agreement, Toyota and DENSO will...
Delivery Awareness Surges as Fast-Food Grabs Bigger Bite
According to a new report from customer experience and brand research firm Service Management Group (SMG), awareness of delivery is growing while fast-food restaurants in particular are increasing delivery at three to five times faster than the fast-casual and...
Albertsons Cans 10 Percent of Plated Staff
Albertsons has reportedly laid off 10 percent of the staff at Plated, a national meal kit service the West Coast grocery giant purchased in 2017. According to the report, the layoffs impacted 25 of Plated’s employees. In a statement, Albertsons spokeswoman, Christine...
Bite Squad Adds Breakfast in Minneapolis
Bite Squad, which was founded in Minneapolis and acquired by Louisiana-based Waitr, has added breakfast service for individual and small group orders in its home market. Breakfast will be delivered every day starting at 8 a.m. The expanding morning delivery services,...
ezCater Buys a Monkey, Raises Even More Capital
Fresh off a healthy haul of $100 million in investor cash last fall and continued European expansion after acquiring GoCater, ezCater just landed another $150 million in fun money and acquired the Monkey Group, a Canadian software and training provider that’s the...
Postmates Partners with Popeyes
Postmates revealed one of its largest restaurant partnerships to date with a newly announced tie-up with Popeyes Louisiana Kitchen to offer third-party delivery at more than 2,000 of the chicken chain’s locations across the U.S. To juice initial orders, Postmates is...
Uber IPO Offers Delivery Insights amid Massive Bet on the Platform Economy
The Uber IPO documents are finally here, and the much anticipated tech giant’s emergence into the public sphere shows just how competitive the delivery industry is for the third-party delivery firms —and for restaurants and retailers. Ahead of the ride-sharing and...
Uber Launching Voucher Program
Not a company to focus purely on something as minor as an IPO, Uber is rolling out a voucher program while the company prepares to go public. The voucher program (demonstrated to the right) plays on the core ridesharing in a novel way by allowing businesses to offer...
In a Convenience Economy, Restaurants Have the Power
Much is made of the perceived leverage third-party services have over the restaurants whose food they deliver, but in reality, “Operators have the real leverage because the third-party apps need you as much as you need them.” That was the conclusion from Eli Portnoy,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.