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After Self-Delivery Basics, It’s Time to Catch Domino’s

After Self-Delivery Basics, It’s Time to Catch Domino’s

by Tom Kaiser | Nov 9, 2020 | COVID-19, News, Third-Party Delivery

With so many restaurants doing delivery for the first time because of the pandemic or earlier adopters updating their delivery programs in recent months, the energy is shifting from the must-haves to nice-to-haves in the mold of delivery pioneers like Domino’s or...
Enhancing Delivery with Futuristic Automation

Enhancing Delivery with Futuristic Automation

by Nicholas Upton | Nov 5, 2020 | Automation, Finance, News

The robots are here, and they’re helping restaurants navigate the surge in delivery. Flippy, the burger-flipping and fry-frying robot from Miso Robotics is back in the news and making a major expansion in the White Castle system. The QSR chain...
Grubhub Faces Lawsuit over Non-Partnered Restaurant Listings

Grubhub Faces Lawsuit over Non-Partnered Restaurant Listings

by Nicholas Upton | Nov 5, 2020 | News, Third-Party Delivery

Grubhub is under legal fire for listing non-partnered restaurants on its platform, but what will actually come of a newly filed class-action lawsuit is not clear. The suit, filed by Gibbs Law Group, alleges that Grubhub misused trademarks by placing non-partner...
Better Delivery Food is a Phase Change Away

Better Delivery Food is a Phase Change Away

by Tom Kaiser | Nov 5, 2020 | News, Third-Party Delivery

Phase Change Solutions, a manufacturer of green building materials and the company behind the Domino’s HeatWave bags, says the technology to improve restaurant delivery is fired up and ready to go, if only the third-party delivery providers would spring for the...
Famous Toastery CEO Talks Self Delivery, Restarting Franchising

Famous Toastery CEO Talks Self Delivery, Restarting Franchising

by Tom Kaiser | Nov 4, 2020 | COVID-19, Finance, News

Famous Toastery, a full-service breakfast franchise with nearly 30 locations, is testing self-delivery and restarting its franchising program after the shock of COVID-19 pushed the North Carolina-based company to roll out online ordering over the course of four...
Self-Delivery Firm Onfleet Snags $14 Million in Series A

Self-Delivery Firm Onfleet Snags $14 Million in Series A

by Nicholas Upton | Oct 30, 2020 | Finance, News

The delivery and convenience tech stack keeps expanding and the money keeps coming. Onfleet, a B2B software-as-a-service delivery enabler, is the latest with a $14-million series A investment round led by Kennet Partners. The San Francisco-based company handles the...
Grubhub Volumes Increase, Quarterly Loss Widens

Grubhub Volumes Increase, Quarterly Loss Widens

by Tom Kaiser | Oct 29, 2020 | Finance, News, Third-Party Delivery

A global pandemic shifting an enormous portion of restaurant orders to off-premises channels hasn’t been enough to nudge Grubhub into profitability, as the Chicago-based company reported third-quarter results showing yet another jump in order volumes, but a wider loss...
Sprwt Meal Prep Targets Chefs, Trainers, Instagram Stars

Sprwt Meal Prep Targets Chefs, Trainers, Instagram Stars

by Tom Kaiser | Oct 29, 2020 | Automation, Meal Kits, News

There’s nothing you can’t do if you’re an Instagram star with a wide following, and that now includes starting your own meal-prep business to bring your special cuisine or diet to your loyal followers. These new-age cults of personality are just part of the focus at...
Virtual Expansion as a Market Test

Virtual Expansion as a Market Test

by Nicholas Upton | Oct 29, 2020 | Best Practices, News, Third-Party Delivery

Famous Dave’s is further expanding its virtual, delivery-only operations. Thus far, the sales through these channels have been good, and CEO Jeff Crivello said it puts the legacy barbecue concept back in growth mode without the expense of building large-scale...
SoftBank Doubles Down on Delivery with $120M Ordermark Investment

SoftBank Doubles Down on Delivery with $120M Ordermark Investment

by Tom Kaiser | Oct 28, 2020 | Finance, News

SoftBank, the Japanese private equity firm that has been a major backer of DoorDash and Uber, announced a $120-million funding round for L.A.-based Ordermark to help the online order management provider and virtual restaurant operator grow and expand its offerings....
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