U.S. Online Grocery Could Double by 2023
As part of an unusual but interesting study examining the U.S. retail scene as e-commerce disrupts a range of industries, MetLife Investment Management predicts that U.S. online grocery sales could swell to at least 7 percent of total sales by 2023. This would be a...
DoorDash Extends Lead Over Grubhub
As an early winter blows its way into parts of North America, the delivery winds continue to shift as DoorDash expands its market share lead over Grubhub, which dropped to third place behind UberEats. These findings are according to exclusive research from Edison...
Kitchen Pods Are Somewhere Between Food Trucks and Ghost Kitchens
Kitchen Podular CEO Michael Manion has placed himself at the leading edge of both the off-premises shift in restaurants and the broader desire for social experiences that’s disrupting many industries beyond foodservice. With a background in flashy in-person events and...
Domino’s Throws Shade at Third-Party, but Tweaks to Compete
For a long time, Domino’s management said they didn’t see any negative effects from the explosion in third-party delivery and they continue to criticize the industry. But along with those critiques, Domino’s is significantly changing its business model to compete with...
Famous Dave’s Shrinks Restaurants, Shifts Menu for Delivery
Famous Dave’s has released details of a new, more compact restaurant prototype that’s geared toward increased delivery and catering in its home city of Minneapolis. This smaller store format is part of the BBQ brand’s ongoing, multi-year revival that has included...
With New CEO, Papa John’s Dives into Third-Party Delivery
The new CEO of Papa John’s, Rob Lynch of Arby’s and Inspire Brands fame, is charting a different course than arch pizza rival Domino’s by stepping into third-party delivery and—hopefully—out of the dark shadow cast by company founder John Schnatter’s racist language....
No PR Stunt: Project DASH Delivers 1M Pounds of Donated Food
When DoorDash first announced its Project DASH charity effort that was borne out of a company hackathon last year, it was a nice goodwill moment for the industry. But it had the sheen of one of those tech-giant features that make for some nice PR and a tax write-off...
Zuul’s Manhattan Ghost Kitchen Opens
With a background in the early-stage, restaurant-delivery scene, as well as raw memories of his parents losing everything after a career in restaurant ownership, Zuul Kitchens Co-founder and CEO Corey Manicone says ghost kitchens are the logical way forward for an...
Rachel Ray, Uber Partner on Virtual Kitchen
If you’ve ever thought Rachel Ray’s 30-minute meals or simple family-pleasing meals would be better if someone else made them, you’re in luck. Under a new partnership between Rachel Ray and Uber Eats, 10 cities will get their own Rachel Ray delivery-only kitchen for...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.