Lyft, &pizza Pair Up on Late-Night Employee Rides
Lyft and &pizza, the tech-savvy fast-casual East Coat pizza brand, announced a new partnership to bring &pizza employees in Washington, D.C. a reliable late-night transit option. This isn’t exactly news in the off-premises world, but is another step forward in...
Pressure Builds Before Grub’s Quarterly Results
In the wake of WeWork’s near implosion and fresh memories of Uber’s $5.2 billion quarterly loss earlier this year, a range of business pubs are claiming that the era of growth-before-profits companies is coming to an end, including third-party restaurant delivery...
Two Years On, DoorDash Kitchens Hit the Scene
It was October of 2017 when DoorDash first announced plans to open DoorDash-branded delivery-only ghost kitchens, and two years later its first example has opened in Redwood City, California, in the San Francisco Bay Area. The facility’s first restaurant tenants...
Grubhub, Just Salad Partner on Virtual Restaurant
Another week brings yet another example of a third-party delivery company partnering with a restaurant to launch a new virtual restaurant. This latest is New York City-based Just Salad partnering with Grubhub to launch Health Tribes, a digital-only concept that...
Delivery Fees Vary Greatly, and They’re Going Up
Delivery consumers aren’t the thriftiest folks out there, as survey after survey says they see the cost of convenience as worth the price. As these delivery networks attempt to make a profit and the economy takes a turn, fees could become a more impactful piece of the...
Delivery Bots ‘Paused’ After Accessibility Incident
Stuck because a robot won’t move out of the way might sound like a dumb episode of “Black Mirror,” but that was the reality for a doctoral student on the University of Pittsburgh campus. Emily Ackerman, a chemical engineering student who uses a wheelchair, said she...
Ono Food Co. Races Automated Smoothie Truck to Market
It seems like every day there is a new automated something or another in foodservice, but all the bots, automation and other futuristic stuff generally either takes a long time or it doesn’t work. But Stephen Klein, cofounder and CEO of Ono Food Co. said they’ve built...
Pizza Brand Pivots to Delivery Sustainability
An atypical California-based pizza brand is diversifying itself beyond delivering pizzas into developing mobile delivery kitchens and new packaging to reduce the environmental impact of meal delivery. Originally started as a pizza restaurant that pivoted into mobile...
Uber Eats Adds Allergy-friendly Options, Cuts Cutlery
Uber Eats has added food-allergy filters to its app to make meal ordering easier for customers with restricted diets, and it’s also giving everyone the ability to opt out of single-use utensils that are falling out of favor with customers and some municipalities....
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.