Next-Gen Diners Are Changing Restaurants
As Gen Z and Gen Alpha grow into the majority of diners, restaurants need to stay adaptive. “They’re not a paper-first generation. They’re not used to holding a piece of paper that has names for things…it doesn’t match how they interact with the rest of the world,”...
Tariffs Are Squeezing Margins and The Impacts May Be Permanent
Tariffs are sort of like hubcaps. They can be put on, they can be taken off. But unlike a hubcap, which is mostly ornamental, a tariff has consequences. And even if it’s removed, its effects may stay. “Historically, what I’ve seen is that if tariffs go from 10 percent...
Lunch-Platform Picnic Expands Into Austin and Houston
Picnic, the national office lunch platform, is expanding into Austin and Houston, onboarding clients previously served by Austin-based Colorfull, a corporate food-delivery startup, “Colorfull shares our vision of connecting people with great meals,” said Arin...
Wonder Expands with Grubhub Integration and Fresh Look
Wonder is rolling out a new brand identity and marketing push and for the first time, customers can order from non-Wonder restaurants directly in its app. Alongside its own concepts and Blue Apron meal kits, Wonder users will now see Grubhub partner restaurants...
Hot Head Burritos Raises The Heat On Its Catering and Workplace Food Programs
America’s love affair with lunchtime burritos is no secret. Walk past any random cubicle at noon and chances are good you will find someone wolfing down a seven-layer something. Hot Head Burritos understands this and is revving up its catering and workplace food...
New FAA Rule Could Supercharge Drone Delivery, Here’s What it Means for Restaurants
The U.S. drone industry may get a big leap forward. The Federal Aviation Administration (FAA) has released a draft of Part 108. This long-awaited rule would allow drones to fly Beyond Visual Line of Sight (BVLOS) without needing to constantly apply for special...
1PL or 3PL? A Question For the Soul of Delivery
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global food...
HungryPanda Is the America Whisperer for Chinese Brands
To say that things are a bit tense at the moment between the U.S. and China is like saying Kendrick and Drake are just having a tiff. That’s what happens when a tariff war erupts. But that isn’t stopping Chinese restaurant brands from opening shops in America,...
When You Call Via 313 For Pizza You Will Speak With a Friendly AI Agent
Detroit pizza is unlike any pizza in the world. It’s rectangular, thick, chewy, with crispy cheese edges and a tangy tomato sauce. VIa 313 has it mastered. It does it so well that its phone lines were often too busy to handle all the orders. No more. “Partnering with...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.