Julie Klinger
Julie Klinger Chief Operating Officer, Playa Bowls Julie Klinger is a dynamic executive with a passion for hospitality, franchising, and business growth. With extensive experience in multi-unit operations, human resources and brand expansion, she has built a...Michael Alberici
Brittany Mercer
Brittany Mercer Director of Marketing, Cowboy Chicken Brittany Mercer is a results-driven marketing executive with over 16 years of experience leading high-impact strategies across the restaurant industry. She specializes in local store marketing, off-premise growth,...Jane McPherson
Jane McPherson SVP of Marketing, Penn Station East Coast Subs Jane McPherson is the Senior Vice President of Marketing at Penn Station East Coast Subs, where she leads new customer acquisition, loyalty, and ticket growth strategies for the brand’s 320-unit franchise...
Sharebite’s Workplace Food Platform Has Resulted In the Donation of 10 Million Meals
When Dilip Rao was hit by a car while walking in New York City in 2014, he thought his life was over. In fact, it was just beginning. On that day he suffered a concussion and other injuries, which took several months to heal. Suddenly, his fast-paced life as an...
Outstanding Operator: Jason’s Deli
Jason’s Deli is a Food On Demand Outstanding Operator. With 40 years of catering experience and a reputation for high-quality food, Jason’s Deli has developed the right strategies to balance dine-in and off-premises operations. The fast-casual brand has 239...
Strategic Pivots: How Global Delivery Players are Diversifying Revenue Streams
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global rapid (or...
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin speaks from his Dublin office, with rain pelting his window. He’s used to it. “We really only have one season,” he said with a laugh. “Our summer is only a few days.” But the rain isn’t darkening his mood about the pending launch of RocketBox, his company...
Outstanding Operator: Jack in the Box
Jack in the Box is a Food On Demand Outstanding Operator. It wasn’t that long ago when Jack in the Box, known for its jumbo smash burger and 24-hour breakfast menu, did only 1 to 2 percent of digital sales. That’s not jack. But it’s no jackpot. Today things are...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.