by Adam Wahlberg | Aug 29, 2024 | News
Spend any time with a restaurant operator who uses third-party delivery and you will hear the same thing: we wish we could get the names of the consumers. The provided data is generally just demographic. But Matt Smolin, who runs Hang, a brand loyalty and membership...
by Bernadette Heier | Aug 29, 2024 | News
Restaurant tech startup Juicer is discontinuing its dynamic pricing platform. CEO and Founder Ashwin Kamlani told Food On Demand that the company will pivot toward a broader revenue management solution for the restaurant industry. The company’s dynamic pricing...
by Adam Wahlberg | Aug 27, 2024 | Automation, News
It’s one thing to make an order through an app and wait for the food to arrive. It’s another to make an order through an app and wait for the restaurant to arrive. Such is the promise of OLHSO, which is a Korean BBQ & seafood food truck that uses robots in...
by Peter Backman | Aug 27, 2024 | News, Third-Party Delivery
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. As we approach the...
by Bernadette Heier | Aug 27, 2024 | News, Top Stories
Chick-fil-A is the latest to join the “rethinking restaurants” trend among fast food hubs. The chain opened its first drive-thru-only restaurant packed with gadgets and gizmos. The new design mirrors Taco Bell’s test concept, Taco Bell Defy, which debuted in Brooklyn...
by Adam Wahlberg | Aug 22, 2024 | Automation, News
It was last November when Curbit, a restaurant capacity-management platform, announced that it had signed up Smashburger. That made noise. And now it’s back with news that it is partnering with Microsoft to offer enhanced machine-learning capabilities for its clients,...
by Adam Wahlberg | Aug 21, 2024 | News, Top Stories
There are noble souls who insist that time stuck in traffic doesn’t bother them. That they can blissfully enjoy the time listening to podcasts. These are annoying people. For the rest of us, it’s aggravating. And for restaurants, it’s money lost. The...
by Beth Signarovitz | Aug 21, 2024 | News Briefs
Digital operations platform Marqii has announced the launch of its new AI-powered Suggested Review Response feature. This was designed for hospitality teams and generates unique review reply drafts in seconds that are on-brand. The feature has significantly reduced...
by Adam Wahlberg | Aug 21, 2024 | News
There is no doubt that the world would be a healthier place if we all ate our brussels sprouts. But come on. Yuck. And therein lies the dilemma. We don’t always eat what is good for us, we never have, which leads to troubling health outcomes, from obesity to diabetes...
by Bernadette Heier | Aug 21, 2024 | Automation, News
This fall, Starship is rolling out more autonomous delivery robots to U.S college campuses. Already present at 50 campuses, Starship is adding Georgia Institute of Technology, Southeast Missouri State University, University of New Mexico, Prairie View A&M...