by Bernadette Heier | Aug 6, 2025 | News
Chipotle is not shy about innovation and is leaning further into automation and tech. During its most recent earnings call, CEO Scott Boatwright touched on the company’s strategy to boost productivity behind the counter. “Sometimes restaurants get behind in the...
by Bernadette Heier | Aug 6, 2025 | News
Your next Little Caesars pizza may roll to your doorstep via robot. The chain just announced a partnership with Serve Robotics to begin robotic deliveries in the Los Angeles area. “Seeing a Serve robot at your door will soon become as much of a weekly tradition as...
by Adam Wahlberg | Aug 5, 2025 | Automation, News
If imitation is the sincerest form of flattery, VoicePlug offers one sincere ordering capability. VoicePlug, a provider of AI-powered voice solutions, has a feature in which the pace of a consumer’s order is mimicked by the AI. “When we work with a brand, we create a...
by Adam Wahlberg | Aug 4, 2025 | News
In July, 3Natives Acai and Juicery changed its name to 3Natives Acai Café. It did this to reflect that it has expanded from juices and smoothies to acai bowls and wraps. That’s news enough. But the real revelation may be what it’s doing underneath. “One of the biggest...
by Bernadette Heier | Jul 31, 2025 | News
After hitting choppy waters, Red Lobster has done significant changes in an effort to revive the brand. The seafood chain filed for bankruptcy in May 2024. It emerged in September, after its reorganization plan was approved, including its acquisition by RL Investor...
by Adam Wahlberg | Jul 30, 2025 | News Briefs
Adentro has joined the Toast Partner Ecosystem. Adentro enables SKU-level marketing attribution, allowing restaurants to connect their digital advertising campaigns to specific menu item purchases. This creates a powerful closed-loop attribution system that...
by Adam Wahlberg | Jul 30, 2025 | News Briefs
ezCater today announced enhancements to Relish by ezCater, its employee meal program solution. The new self-serve features offer organizations greater control and flexibility to manage their workplace meal programs. “Relish has helped Stax simplify the in-office...
by Adam Wahlberg | Jul 29, 2025 | Automation, News
The ice cream truck experience has been the same since the 1950s. A truck wheels into a neighborhood. Kids spot the truck. Kids lose their minds. It’s like Santa Claus on wheels. Eric Murphy loves that as much as anyone. But he has reimagined something a little...
by Adam Wahlberg | Jul 29, 2025 | News
The way Global Payments sees it, big brands shouldn’t be the only ones having all the tech fun. “With our Genius platform, we can do things like capacity understanding,” said Chris Siefken, president of restaurant POS at Global Payments, a leading payment-solutions...
by Bernadette Heier | Jul 29, 2025 | News
This marks the 101-year-old chain’s first foray into robotic delivery, through Coco Robotics. “By testing Coco’s robots at a high-traffic location, we’re seeking to ease congestion, speed up service, and allow our team to stay focused on quality, helping us serve more...