Joe Reinstein, Executive Director, Digital Restaurant Association
Joe Reinstein Executive Director, Digital Restaurant Association Joe Reinstein is the Executive Director of the Digital Restaurant Association (DRA). In this role, Joe is responsible for delivering value to the association’s members, partners and the restaurant...Peter Backman, Founder, theDelivery.World
Peter Backman Founder, theDelivery.World Peter is an expert on the structure and dynamics of the foodservice market restaurant delivery, dark kitchens and virtual brands in the UK, across Europe, and in other major international regions and countries including the USA...Urvi Patel, SVP of Customer Success & Engagement, GoTo Foods
Urvi Patel SVP of Customer Success & Engagement, GoTo Foods Urvi Patel, SVP of Customer Experience and Engagement, leads consumer engagement, loyalty, branded currency, revenue management, insights and digital customer experience at GoTo Foods. Joining the company...
Uber Eats Launches New Feature to Tackle Hard-to-Find Locations for Couriers
Uber Eats announced a new “Live Location Sharing” feature for customers. This option allows consumers to share their location with delivery couriers for a fixed amount of time. The feature was designed to help couriers navigate potentially challenging delivery...
Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery
Colorado-based Mad Greens is leaning further into supporting its off-premises and catering demands with a new prototype design. Online ordering has significantly increased over the last few years for the fast-casual health chain, which offers salads, grain bowls and...
Uber Expands Offerings to Help Fight Food Insecurity
Uber Eats announced new initiatives to help combat food insecurities. This includes allowing consumers to use SNAP/EBT to order groceries directly through the Uber Eats app. The company will also work with their largest U.S. grocery partner, Albertsons Companies, to...
CAVA Plans to Launch New Loyalty Program, Delve Further into Automation this Year
Cava closed 2023 with record revenue growth of nearly 60 percent, on top of a 10.4 percent increase in traffic—impressive results as many chains reported a slowdown in traffic due to increased menu prices. To continue its momentum in 2024, Cava announced plans last...
GoTo Foods Selects Qu has POS provider, Across all Seven Brands
Restaurant technology company Qu announced GoTo Foods has selected the platform as its single POS provider. Qu will support all seven brands under GoTo Foods, which include Auntie Anne’s, Cinnabon, Carvel, Jamba, McAlister’s Deli, Moe’s Southwest Grill and...
Outstanding Operator: ClusterTruck
Indianapolis-based ClusterTruck is Food On Demand’s next Outstanding Operator. ClusterTruck CEO Janet Monroe remembers the day the idea for the concept popped into co-founder Chris Baggot’s mind. A restauranteur had expressed frustration to the duo, regarding the...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.