Sandland: Are Ghost Kitchens Dead?
Meredith Sandland is co-author of “Delivering the Digital Restaurant: Your Roadmap to the Future of Food” and “Delivering the Digital Restaurant: The Path to Digital Maturity.” Meredith is the CEO of Empower Delivery, software that powers off-premise-centric...
Panelists Discuss Negotiating Delivery Contracts and Why Reconciliation is Top of Mind
Click here to view the full session Negotiating delivery contracts is especially complicated for chains and franchised restaurant groups. The process, coupled with the accounting and reconciliation side of the business, remains onerous amid additional ordering...
Industry Insiders Say Brands Should Look Beyond Rewards for Loyalty Programs
Loyalty programs are a way to give recurring customers a reward for frequency, but industry experts believe they should go beyond discounts. During the Restaurant Finance & Development Conference on November 14, Kevin O’Connell, managing director of strategy and...
Uber Eats Adds Big Lots to the Platform
Whether it’s an electric fireplace, Christmas décor, home appliances or dog beds, one can get a lot at the Big Lots discount retailer, and now that massive selection is available on Uber Eats—its first national home discount retailer on the delivery platform. Just in...
Experts Debate Tactics to Boost Delivery Economics
Click here to view the full session Three delivery, pricing and operations experts—Meredith Sandland, Michael Lukianoff and Jim Balis—joined Food On Demand’s Bernadette Heier at this year’s Restaurant Finance & Development Conference for the latest ways...
ItsaCheckmate, Juicer Integrate Automated Pricing
ItsaCheckmate has given data-driven restaurant pricing a shot in the arm through a partnership with Juicer that will integrate its revenue management solution directly into the New York-based tech company’s platform. In a press release, the two companies called the...
DoorDash Expands Alcohol Delivery to New Jersey as Demand Persists
DoorDash recently announced it now offers alcohol delivery in New Jersey. Consumers in the Garden State can toggle to the alcohol tab on the DoorDash app to browse and order from eligible local merchants. “This is a huge step forward for consumers across New Jersey...
Remy Robotics CEO Talks “Robot-Ran” Restaurant Concept in NYC
A goal of making healthy food more accessible by harnessing the power of robotics is among the founding principles behind a new automated restaurant concept that recently debuted in New York City. Dubbed ‘Better Days,’ the robotic-ran restaurant works like a virtual...
Smashburger Taps Curbit, Bridging Gap Between Digital Operations and Physical Kitchen
Denver-based Smashburger is one of the latest fast-casuals implementing new strategies to streamline online ordering and better manage off-premises operations. In an effort to bridge the gap between digital ordering and back-of-house operations, the burger chain...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.