With Angela Coppler on Board, Cousins Maine Lobster is ‘Ready to Rock’
With built-in TV notoriety, wildly profitable food trucks, a growing mail-order business, and a corporate team that now includes Angela Coppler from Wendy’s, Cousins Maine Lobster is leveraging its non-traditional off-premises operation as it begins a multi-front...
Mars Snacking Taps Uber in New Ad Campaign, Builds on Omnichannel Delivery
Uber customers taking a ride or waiting for their Eats orders may be inclined to add some sweet purchases. Global consumer product goods (CPG) treats and snack company, Mars Snacking, has announced a new brand experience with Uber and Uber Eats, providing interactive...
DoorDash Study Reveals Shifts in How Consumers Shop Online
DoorDash has released a new report indicating shifts in how consumers are purchasing consumables (non-restaurant items) such as grocery, household, personal care, pet care, and alcohol products. The third-party delivery giant surveyed over 1,200 U.S. customers in...
Orders.co Aims to Streamline Restaurant Online Ordering with AI-Website Builder, more
As the restaurant industry continues to look at AI for operational solutions, Orders.co is one of the latest companies offering a suite of tools to help businesses better manage and scale online ordering and delivery operations. The ordering management platform is...
Mendocino Farms to Implement Drone Delivery, as the Sector Gains Momentum
Mendocino Farms is one of the latest brands investing in the future of sky-high deliveries. The LA-based, fast-casual chain has partnered with Zipline to deploy drones for delivery of sandwiches, salads and more from select locations, beginning in 2025. San...
Thanx Pounces as Loyalty, Customer Engagement Awareness Peaks
As big-name restaurant tech players like Olo, Toast and Par grow their footprints and bring a raft of new features onto their platforms, loyalty and guest engagement provider Thanx sees an opening as one legacy brand shutters a portion of its business and a growing...
Olo’s Brings Catering, Dynamic Pricing to its Restaurant Base
With the launch of its new Catering+ service designed to streamline bulk orders for enterprise-grade restaurants, Olo has become the latest restaurant tech player diving into the category. The new features are designed to simplify the ordering and payment process for...
Grubhub Celebrates Member Appreciation Month with Exclusive Deals
Grubhub is awarding its loyalty members with five weeks worth of deals, as part of its first-ever Member Appreciation Month. Dubbed Gold Days of Grubhub+, the promotion gives diners discounts and free items from various chains and stores. This includes BOGO Chipotle...
Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency
Chick-fil-A recently settled a $4.4 million class action lawsuit alleging the company advertised low-cost delivery of its food but “secretly” upped prices for delivery orders. The suit, filed by customers in a Georgia federal court, claimed the chicken chain promoted...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.