Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery. The complaint alleges that, in addition to the delivery fees, usually $2.99 or $3.99, the chain “secretly marks up food prices for delivery...
Robomart, the rolling convenience store that brings the convenience store right to your front door, is diversifying by allowing retailers to use its platform to offer fast, convenient at-home shopping experiences. Through the launch of its new Retailer Platform, Santa...
Under the new DoorDash Kitchens Full Service program, restaurants can hand over the keys to their brands to the delivery platform’s new army of chefs. We asked one of the first clients in its San Jose facility what got them to sign on the dotted line, and how it’s...
At this point in American technological competence, I tolerate little less than perfection. My rideshare service will meet me exactly within the agreed upon time. My ramen takeout will come with one spicy bomb, two garlic bombs and disposable chopsticks, and my...
If same-day shipping was the last, great frontier in ecommerce, getting those goods to customers within the hour or even just a half hour is becoming the next battleground for delivered groceries, convenience goods and retail items. Startups like San Francisco’s Food...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.