As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...
Hot off the wire is news that Boston-based ezCater has acquired Monkey Group, an enterprise software and training company that’s the developer of Monkey, a cloud-based platform for takeout, delivery and catering. According to ezCater, this acquisition marries the...
It isn’t easy going in the restaurant world these days, especially for some of the largest chains whose efforts to adapt to a new world is more like turning around a cargo ship than deftly changing course in a speedboat. Put simply, as big brands continue to struggle,...
It takes a village to grow sales in a catering business, said Gracie Prasanson, director of sales at Jason’s Deli. “You need everyone in the store comfortable with sales.” But you also need to explain to everyone from kitchen staff to counter workers why catering is...
In the restaurant end of the human species, the herd appears to be moving away from non-traditional locations and toward catering as the hot new way to add incremental sales without disrupting the kitchen during rush periods, while paying a lower fee than what’s...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.